Staff Product Manager, Link Consumer Product

Stripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet. The Staff Product Manager for the Link Consumer Product will be responsible for building the Link App experience, championing consumer needs, and collaborating with cross-functional teams to develop and scale new products and features.

Responsibilities:

• Deeply understand user needs by spending time with consumers as well as Engineering, GTM and Operations teams, and by observing patterns and trends across their feedback and the market
• Be the voice of the consumers both within Link and more broadly at Stripe
• Work closely with our customers, product teams, and cross functional partners to build a comprehensive and frictionless experience for Link consumers
• Help set an ambitious roadmap for product development and expansion of Link’s capabilities
• Discover new parts of our business and lead them from nascent stages to maturity
• Set the pace, prioritization and execution for the team
• Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations

Requirements:

• Brings 8+ years of experience in a product or other technical role
• Has experience working on world-class consumer products at scale. Has a high-level of taste, judgment and design empathy. Is able to use data and insights rigorously to analyze the performance of products
• Brings a desire for continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases
• Has managed high-stakes external partnerships, e.g. agreeing on milestones and executing on an integration into your product
• Has strong written and verbal communication skills with a talent for precise articulations of customer problems
• Takes an ownership mindset and works on whatever it takes to solve problems and delight consumers
• Can put themselves in the shoes of consumers and be a steward of crafting great experiences
• Can dig deep into the data, think from first principles, and deliver the right results. Can write and use SQL as needed
• Has the ability to thrive with a high level of autonomy and responsibility
• Experience working on consumer financial products
• Conducting product market research and building buy-in for product ideas from internal stakeholders and leadership
• Experience building brand new products or working in a startup environment
• Experience working with GTM teams to bring a new product to market