Sales Development Rep

Carrier Enterprise (CE) is a national distributor of HVAC products, parts, and supplies. The Sales Development Representative (SDR) position focuses on driving business growth and margin expansion through strategic sales initiatives and virtual customer engagement, leveraging HVAC industry expertise to deliver customized sales solutions.

Responsibilities:

• Design and execute strategic sales initiatives to drive revenue growth within our residential add-on replacement HVAC customer portfolios, utilizing independent market analysis
• Develop and optimize customer relationships through the use of virtual platforms to maximize sales opportunities and strengthen business partnership
• Identify and advance high-value sales opportunities within established accounts through strategic assessment and independent decision-making
• Drive business growth through cross-functional collaboration and developing initiatives that enhance the customer experience and produce sales results
• Leverage CRM analytics to evaluate customer sales performance and implement data-driven strategies for portfolio expansion
• Collaborate with regional market leaders and internal teams (marketing, credit, operations, etc.) to analyze market trends and customer insights to formulate strategic recommendations for revenue optimization
• Develop and execute comprehensive sales strategies with independent judgment to achieve organizational growth targets
• Direct customer engagement strategies to ensure sustained revenue growth and maximize account retention through strategic relationship management

Requirements:

• 2-5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management
• High School Diploma or GED equivalent
• AA/AS degree in Business, Marketing, or related field
• Demonstrated knowledge of HVAC systems, terminology, and product applications
• Proven track record in customer relationship management with minimum 2 years' experience
• Established background in strategic sales and revenue growth
• Excellence in professional communication and relationship building
• Demonstrated ability to execute strategic initiatives with urgency, precision and results
• Strong analytical and decision-making capabilities
• Proven success in self-directed business development
• Advanced proficiency in business technology platforms including CRM systems and MS Office Suite
• Experience in developing and implementing customer-focused business solutions
• Proven track record of closing sales opportunities through systematic follow-up and strategic account management