Commercial Solutions Engineer - Houston, TX, US

Neat is a company focused on innovative video collaboration solutions, seeking a Commercial Solutions Engineer to act as a trusted technical advisor. This role involves collaborating with sales teams, leading product demonstrations, and gathering customer feedback to enhance product offerings.

Responsibilities:

• Support customer opportunities from technical discovery through evaluation and close
• Lead product demonstrations, workshops, and proof-of-concept engagements
• Align with Account Executives on technical strategy and competitive positioning
• Ensure customers clearly understand Neat’s value proposition, design philosophy, and roadmap
• Remove technical barriers and instill confidence throughout the buying process
• Gather, evaluate, and prioritize customer and partner feedback
• Translate real-world use cases into actionable insights for Product and Engineering
• Communicate roadmap vision and future-state capabilities clearly and credibly
• Represent Neat’s innovation strategy in executive and technical conversations
• Deliver impactful product demos that showcase simplicity, intelligence, and design excellence
• Enable Sales teams through training and technical coaching
• Support webinars, events, and marketing initiatives
• Communicate new product releases and feature updates internally and externally
• Elevate technical storytelling across the organization

Requirements:

• Strong professional experience in videoconferencing and commercial AV technologies
• Broader knowledge of unified communications and collaboration ecosystems (web conferencing, IP telephony, platform integrations)
• Exceptional communication and presentation skills
• Ability to translate technical concepts into business value
• Customer-facing experience with enterprise and/or channel partners
• A collaborative mindset with the ability to thrive in a fast-growing, global environment