Neat is a company focused on innovative video collaboration solutions, seeking a Commercial Solutions Engineer to act as a trusted technical advisor. This role involves collaborating with sales teams, leading product demonstrations, and gathering customer feedback to enhance product offerings.
Responsibilities:
- Support customer opportunities from technical discovery through evaluation and close
- Lead product demonstrations, workshops, and proof-of-concept engagements
- Align with Account Executives on technical strategy and competitive positioning
- Ensure customers clearly understand Neat’s value proposition, design philosophy, and roadmap
- Remove technical barriers and instill confidence throughout the buying process
- Gather, evaluate, and prioritize customer and partner feedback
- Translate real-world use cases into actionable insights for Product and Engineering
- Communicate roadmap vision and future-state capabilities clearly and credibly
- Represent Neat’s innovation strategy in executive and technical conversations
- Deliver impactful product demos that showcase simplicity, intelligence, and design excellence
- Enable Sales teams through training and technical coaching
- Support webinars, events, and marketing initiatives
- Communicate new product releases and feature updates internally and externally
- Elevate technical storytelling across the organization
Requirements:
- Strong professional experience in videoconferencing and commercial AV technologies
- Broader knowledge of unified communications and collaboration ecosystems (web conferencing, IP telephony, platform integrations)
- Exceptional communication and presentation skills
- Ability to translate technical concepts into business value
- Customer-facing experience with enterprise and/or channel partners
- A collaborative mindset with the ability to thrive in a fast-growing, global environment