Technical Business Analyst

KellyMitchell Group is seeking a Technical Business Analyst to join their remote team. The role involves serving as a liaison between business units and technology teams, defining and documenting business and technical requirements, and managing multiple initiatives to ensure alignment and high-quality results.

Responsibilities:

• Serve as the liaison between business units, technology, and support teams to ensure alignment on goals and requirements
• Partner with business stakeholders and clients to define and document business and technical requirements for new features and functions
• Collaborate with scrum teams and subject matter experts to establish technical vision, balance usability and performance, and refine business logic
• Analyze and document business processes, system workflows, and functional requirements to design optimal solutions
• Gather, define, and prioritize requirements for new features, enhancements, and integrations across departments
• Develop detailed user stories and maintain prioritized product backlogs for one or more scrum teams
• Lead and participate in release and sprint planning, ensuring alignment with product roadmaps
• Define clear acceptance criteria, oversee acceptance testing, and ensure consistent delivery of high-quality results
• Provide guidance, make timely decisions on issues, and assist with defect triage and escalated customer support matters
• Manage multiple initiatives simultaneously while maintaining effective communication and stakeholder engagement

Requirements:

• Bachelor Degree in Business, Finance, or Computer Science
• 3+ years of experience working as a Business Analyst
• 3+ years of experience participating in successful scrum projects
• Strong understanding of NetSuite modules, including Order to Cash, Inventory Management, and Accounting
• Excellent communication, interpersonal, negotiating and technical skills
• Understanding of various payment mechanisms
• Strong analytical and product management skills, including ability to interpret customer business needs and translate them into features, stories, and functional requirements
• Ability to drive scrum estimating techniques to develop project estimates with the input of project teams
• Leadership and organizational skills required to drive projects to successful completion and resolve issues as necessary
• Ability to interact professionally with a diverse group including executives, managers and subject matter experts
• Strong presentation skills