Okta is The World’s Identity Company, providing secure access, authentication, and automation. As a Senior Solutions Engineer, you will engage with customers to deliver tailored solutions and educate them on implementing Okta's customer identity and access management solutions.
Responsibilities:
- Support strategic customer conversations aligning with technical and engineering leaders and stakeholders
- Deliver on emerging trends, industry best practices, and identity-driven digital transformation
- Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes
- Develop customer-centric points of view that translate Okta’s solutions to customer problems
- Lead deep technical Q&A discovery sessions for prospective customers to uncover their business requirements and communicate the value of solving for those requirements with Okta CIAM solutions
- Deliver interactive presentations and custom product demonstrations, tailoring communication to all levels of technical and customer identity expertise
- Whiteboard solution architecture, modeling how Okta’s CIAM solution will support their business requirements
- Design, build, and execute well-defined, outcome-focused POCs
- Maintain a broad and deep technical understanding of the Okta customer identity product lines and the underlying technologies and protocols
- Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders
- Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms
- Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams
- Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events
- Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively
- Partner with sales leadership to identify and address critical business opportunities and challenges
- Drive cross-functional collaboration to ensure seamless execution of global initiatives
- Innovate in tools and techniques to drive excellence and momentum
- Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams
- Represent Okta as a thought leader in the identity and security space
- Influence industry standards and participate in relevant technical advisory boards
- Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams
- Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact
Requirements:
- 8+ years of experience in a presales or customer-facing role, including at least 3 years experience with CIAM projects
- 8+ years of development experience, preferably focused on application integration with identity services
- 8+ years of experience working with REST APIs and SDKs
- Experience with customer identity and access management solutions (Okta/Auth0)
- Experience with authentication or authorization protocols (OAuth, OIDC, SAML)
- Ability to communicate complex ideas and solutions, incorporating whiteboarding, practical examples, and product demonstrations
- Demonstrated ability to solve complex technical problems with innovative solutions
- Strong communication and presentation skills, with experience contributing to technical events
- Ability to effectively operate in a matrixed organization and manage cross-functional initiatives
- Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites
- This is a remote position
- Full-stack web application development experience (frontend and backend)
- Mobile (iOS, Android) development
- Demonstrated ability to architect and integrate scalable CIAM solutions, leveraging API-first approaches across web, mobile, and cloud platforms
- Expertise in AI-driven customer experience integration with Auth0, including AI agents for internal or external use-cases, MCP servers, and Fine-Grained Authorization