Key skills
Product managementBlockchain analyticsAI solutionsEnterprise SaaS experienceAnalytical mindsetcommunicationProblem-solving skillsCollaboration skillsCustomer-focusedFlexibilityGoAIAnalyticsBlockchainSaaSProduct ManagementCommunication
About this role
TRM Labs provides blockchain analytics and AI solutions to help various sectors detect and disrupt financial crime. The Senior Product Manager will lead the delivery of impactful features and products, owning the product roadmap and collaborating across teams to meet customer needs.
Responsibilities:
- Define and prioritize the product roadmap based on customer impact, technical feasibility, dependencies, and resource availability
- Translate customer needs and feedback into detailed product specifications, breaking down epics into actionable user stories
- Collaborate with Product Design and Engineering teams to deliver intuitive, user-centric solutions while managing development milestones
- Drive end-to-end feature delivery, from ideation through testing, quality assurance, and post-launch analysis
- Partner with go-to-market teams to ensure successful product launches, including demos, marketing collateral, and customer enablement
- Monitor product performance, gather insights, and iterate to continuously improve customer satisfaction and usage metrics
- Stay informed about customer workflows, market trends, and competitive landscapes to influence product strategy
Requirements:
- 5+ years of product management experience, preferably within enterprise SaaS startup environments, ideally working with National Security customers
- Strong communication and problem-solving skills to write clear product specs and transform product visions into actionable user stories
- Proven ability to collaborate across functions, including engineering, design, and marketing, to deliver high-impact solutions
- Analytical mindset to measure product impact, leverage data insights, and refine strategies
- Basic technical knowledge to scope features, manage dependencies, and ensure feasibility
- Customer-focused with empathy and active listening skills to understand personas, workflows, and pain points
- Flexible and adaptable to changing priorities in a fast-paced environment
- AI fluency is a baseline expectation at TRM