GTT provides secure global connectivity and is seeking a Network Provisioning Engineer. The role involves designing and managing network solutions, ensuring effective service delivery, and collaborating with various teams to support client network deployments.
Responsibilities:
- Design, Develop and modify network solutions providing exceptional client experience while ensuring the integrity of service delivery
- Internal interaction with members of the sales, sales engineering, and project management teams
- Create, modify, and maintain engineering process, workflows, and documentation
- Support customers through service acceptance by troubleshooting service issues during turn up (e.g., throughput, routing and other customer-related support issues) providing timely resolution
- Ability to coordinate with internal stakeholders and external parties with effective use of resources and timely delivery
- Making contributions to organizational knowledge base
- Ability to represent GTT at various levels from a technical perspective
- Managing & maintaining client service resource allocations
- Collaborate with peers and colleagues within Engineering, Service Delivery and Operations
Requirements:
- Experience supporting a client's complete network deployment lifecycle
- Demonstrate the ability to work with customer engineering teams to determine network requirements are understood, reflected accurately, and implemented
- Develop design solutions (physical and logical) that follow engineering best practices
- Excellent verbal, written communication, and presentation skills in English
- 5+ years of experience in a similar role – Network Design/ Architecture or Implementation
- Network Certifications (i.e.CCNP/CCIE, JNCIS/JNCIP/JNCIE) or similar level with focus on present-day technologies (e.g. MPLS, TCP/IP, VPN, BGP, QoS, IP Telephony, etc.)
- Juniper equipment experience (PTX, MX, QFX, ACX and EX series)
- Has a working knowledge other network services (DNS, DHCP, etc.)
- Experience interfacing with peering providers and facility management
- Knowledge of principles of IT Service Management best practices