Applied SystemsRemote
Cloud Operations Engineer
United States
Full-time
21 hours ago
$55,000 - $75,000 USD
H1B Sponsor Likely
Key skills
Technical support experienceMicrosoft Windows ServerScripting knowledgeSQL Server Management StudioTCP/IP knowledgeTime managementWritten communicationOrganizational skillsSQLPowerShellSQL ServerCommunicationTime Management
About this role
Applied Systems is a leader in the Insurtech industry, dedicated to transforming the insurance sector through innovative software and services. The Associate Cloud Operations Engineer will collaborate with various teams to enhance client experiences, create documentation, and perform database management tasks.
Responsibilities:
- Liaise with Development, Support, and Implementation to provide the best possible experience to our clients
- Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting
- Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing
- Work in SQL, performing activities like database backups, restores, and running scripts
- Performs other duties as assigned by the immediate manager or the management team
Requirements:
- 3+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software/hardware issues
- This role operates as a 5x8 from Monday - Friday, 6:00 PM - 2:30 AM CT
- Experience with Microsoft Windows Server and desktop operating systems
- Working knowledge of scripting for administrative tasks (VB Script, PowerShell, or Command Line batch files), additional Microsoft products, including SQL Server Management Studio
- Working knowledge of TCP/IP and network troubleshooting
- Highly organized with excellent time management skills
- Excellent written communication skills
- Associate degree in Information Technology, Information Systems, or related field; or equivalent