Conduent is a leading provider of mission-critical services and solutions for Fortune 100 companies and government entities. They are seeking a Senior ETL/BI Application Engineer to administer and optimize analytics platforms supporting Medicaid Enterprise Data Warehouses and related systems, focusing on Tableau and Informatica administration.
Responsibilities:
- Administer Tableau Server/Tableau Cloud across dev/test/prod environments
- Install, configure, patch, and upgrade Tableau platforms
- Manage users, groups, permissions, licensing, and security
- Monitor performance, capacity, and server health
- Troubleshoot extracts, refresh failures, and workbook performance issues
- Support HA/DR configurations and scheduled refreshes
- Install, configure, patch, and upgrade Informatica PowerCenter / IDMC / CDI-PC on Linux
- Manage user roles, security, domains, repositories, and services
- Troubleshoot ETL job failures, performance bottlenecks, and connectivity issues
- Maintain platform stability and support change management processes
- Enforce HIPAA, Medicaid, CMS, and state data governance policies
- Support LDAP/Active Directory, SSO (e.g., ForgeRock), and access management
- Provide audit logs, security documentation, and usage reporting
- Ensure PHI/PII security across all BI platforms
- Track platform usage, adoption, and system performance trends
- Optimize extracts, queries, and configuration settings for peak performance
- Provide Tier 2/3 support for platform and user issues
- Support disaster recovery, business continuity, and incident response
- Maintain connections to Medicaid Enterprise Data Warehouses and related sources
- Coordinate refresh schedules and data availability with ETL and data engineering teams
- Support certified data sources and semantic layer governance
- Create runbooks, documentation, and standard operating procedures
Requirements:
- Bachelor's degree in IT, Computer Science, Data Analytics, or equivalent experience
- 5+ years administering Tableau Server/Tableau Cloud in enterprise environments
- 5+ years administering Informatica PowerCenter v10.x+ on Linux
- Strong understanding of BI security, permissions, and performance tuning
- Experience in regulated environments (Medicaid, healthcare, government, or finance)
- SQL proficiency and experience with enterprise authentication (SSO, ForgeRock)
- Experience with Medicaid or healthcare Enterprise Data Warehouses
- Knowledge of CMS reporting, Medicaid data domains, or program integrity analytics
- Tableau Server Certified Associate/Professional certification
- Experience with scripting or automation (Python, PowerShell, shell)
- Experience with Business Objects or Cognos
- HIPAA/PHI/PII compliance