Remote Customer Service Agent | Travel Booker

Destination Knot is a company that creates stress-free and unforgettable travel experiences. They are seeking a motivated Remote Customer Service Agent | Travel Booker to assist clients with researching, planning, and booking travel while providing excellent customer service throughout the process.

Responsibilities:

• Support clients in booking hotels, resorts, cruises, flights, and vacation packages
• Provide personalized travel recommendations based on client preferences and budget
• Respond promptly and professionally to inquiries via phone, email, or messaging platforms
• Manage and maintain accurate records of bookings, preferences, and client communications
• Coordinate travel logistics and resolve any pre- or post-travel concerns
• Stay updated on travel industry trends, destination options, and supplier offerings
• Deliver a high level of service to build long-term client relationships and referrals

Requirements:

• Strong communication skills and a customer-first mindset
• Organized, self-motivated, and able to work independently in a remote environment
• Comfortable using online booking platforms, email, and other digital tools
• Passion for travel and eagerness to learn
• Must be 18 years or older with a computer and reliable internet connection
• Prior experience in customer service, hospitality, or travel is preferred but not required