Technical Project Manager – Process Documentation & Knowledge Management

Blueprint is a technology solutions firm headquartered in Bellevue, Washington, focused on solving complicated problems through innovative technology. The Technical Project Manager will lead the creation of standardized documentation processes, collaborate with stakeholders, and ensure high-quality deliverables across multiple workstreams.

Responsibilities:

• Develop, track, and manage project plans, timelines, milestones, and scope across multiple documentation workstreams
• Lead the selection and setup of documentation tooling and Wiki-style platforms
• Convert legacy documentation (e.g., Word documents) into standardized formats such as Markdown and upload into structured repositories
• Troubleshoot formatting, tagging, and metadata issues to ensure usability and searchability
• Review and assess current-state documentation across multiple sources to identify gaps, redundancies, and outdated information
• Define and implement standardized templates aligned with documentation best practices
• Conduct gap analysis and define future-state documentation frameworks
• Partner with SMEs to validate processes and gather missing details
• Draft, refine, and organize process documentation, including visuals and process maps
• Facilitate stakeholder reviews and incorporate feedback into deliverables
• Ensure adherence to documentation governance standards and taxonomy structures
• Prepare presentations, updates, and cost-benefit analyses for leadership and sponsors
• Ensure project management methodology and systems development processes are followed
• Manage stakeholder communications, feedback loops, and milestone reporting

Requirements:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical field
• 5–7+ years of project management experience
• PMP or PMI certification preferred (or equivalent project management experience)
• 3+ years of hands-on experience with documentation tools and platforms (Wiki environments, Markdown, version control systems)
• Strong understanding of metadata tagging, taxonomy design, and knowledge management principles
• 3+ years of experience documenting complex end-to-end business processes
• Experience consolidating fragmented documentation into a standardized, structured format
• 5+ years managing timelines, stakeholder engagement, and cross-functional workstreams
• Demonstrated ability to assess risks and apply project management principles to technical and business environments
• Strong communication skills, including executive-level presentations
• Experience delivering solutions in large-scale, multi-platform environments
• Ability to work independently in a remote environment and manage competing priorities
• MBA or advanced degree in a related field
• Experience building and governing enterprise-level Wiki or knowledge management platforms
• Familiarity with process visualization tools such as Visio or similar diagramming tools
• Experience supporting product launches, operations, or release management environments
• Background in content governance, documentation standardization, or enterprise knowledge base design
• Experience working in large, complex enterprise organizations
• Strong change management and stakeholder influence skills