Project and Program Management - Project Manager Tech 3

Apex Systems is seeking a highly skilled Project Manager Tech 3 to support a high-visibility initiative at Microsoft focused on standardizing and documenting the product launch process. The role involves developing a single source of truth for launch workflows to improve efficiency and reduce errors across the organization.

Responsibilities:

• Document the entire launch process from intake to completion
• Create comprehensive, intuitive documentation for complex workflows
• Build and maintain a documentation platform (e.g., Wiki‑style environment)
• Consolidate fragmented information into a cohesive, standardized structure
• Oversee the application of project management methodologies across all phases of the project lifecycle
• Develop, track, and manage project budgets, plans, timelines, and scope
• Manage project resources, including procuring staff and providing coaching and guidance
• Partner with cross‑functional teams to define business requirements
• Lead teams of developers in delivering high‑quality software solutions
• Prepare and present cost‑benefit analyses and project updates to leadership
• Ensure appropriate systems development and project management processes are followed
• Set up and manage a platform for process documentation (front‑end and/or back‑end)
• Convert Word documents into Markdown, upload content, and troubleshoot formatting issues
• Review existing documentation to identify gaps, inconsistencies, and outdated content
• Meet with SMEs to validate processes and gather missing details
• Refine and organize content into standardized templates aligned with industry best practices
• Draft and update process steps, visuals, and guidance to ensure clarity and usability
• Collaborate with stakeholders to ensure documentation reflects the latest process improvements

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, or related technical field
• PMP or PMI certification
• 5–7 years of project management experience
• 3+ years of technical documentation experience (Markdown, documentation platforms, version control, metadata tagging)
• Proven experience documenting complex, end‑to‑end business processes
• Experience delivering technology and business application solutions in large, multi‑platform environments
• Strong ability to assess risk and apply management principles to technology applications
• Demonstrated flexibility and ability to manage competing priorities
• Strong people management and team‑building skills
• Ability to quickly learn business processes and collaborate with partners at all levels
• MBA or advanced technical degree
• Experience with process visualization tools (e.g., Visio)
• Background in launch operations, product workflows, or knowledge management