Apex Systems is seeking a highly skilled Project Manager Tech 3 to support a high-visibility initiative at Microsoft focused on standardizing and documenting the product launch process. The role involves developing a single source of truth for launch workflows to improve efficiency and reduce errors across the organization.
Responsibilities:
- Document the entire launch process from intake to completion
- Create comprehensive, intuitive documentation for complex workflows
- Build and maintain a documentation platform (e.g., Wiki‑style environment)
- Consolidate fragmented information into a cohesive, standardized structure
- Oversee the application of project management methodologies across all phases of the project lifecycle
- Develop, track, and manage project budgets, plans, timelines, and scope
- Manage project resources, including procuring staff and providing coaching and guidance
- Partner with cross‑functional teams to define business requirements
- Lead teams of developers in delivering high‑quality software solutions
- Prepare and present cost‑benefit analyses and project updates to leadership
- Ensure appropriate systems development and project management processes are followed
- Set up and manage a platform for process documentation (front‑end and/or back‑end)
- Convert Word documents into Markdown, upload content, and troubleshoot formatting issues
- Review existing documentation to identify gaps, inconsistencies, and outdated content
- Meet with SMEs to validate processes and gather missing details
- Refine and organize content into standardized templates aligned with industry best practices
- Draft and update process steps, visuals, and guidance to ensure clarity and usability
- Collaborate with stakeholders to ensure documentation reflects the latest process improvements
Requirements:
- Bachelor's degree in Computer Science, Computer Engineering, or related technical field
- PMP or PMI certification
- 5–7 years of project management experience
- 3+ years of technical documentation experience (Markdown, documentation platforms, version control, metadata tagging)
- Proven experience documenting complex, end‑to‑end business processes
- Experience delivering technology and business application solutions in large, multi‑platform environments
- Strong ability to assess risk and apply management principles to technology applications
- Demonstrated flexibility and ability to manage competing priorities
- Strong people management and team‑building skills
- Ability to quickly learn business processes and collaborate with partners at all levels
- MBA or advanced technical degree
- Experience with process visualization tools (e.g., Visio)
- Background in launch operations, product workflows, or knowledge management