Key skills
Machine Learning EngineeringAI Systems DevelopmentLLM Fine-tuningChatbot DevelopmentCommunicationAIMachine LearningMLLLM
About this role
Airbnb is a global platform that connects hosts and guests, offering unique stays and experiences. The Senior Machine Learning Engineer will drive customer support initiatives using AI technologies, enhancing service experiences through the development of ML systems and tools.
Responsibilities:
- Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems
- Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products
- Learn and share the latest AI/ML technologies with the team
Requirements:
- PhD/Master's degree, preferably in CS, or equivalent experience
- 5-9 years of ML engineering experience, with ownership responsibility over large-scale software systems
- Background in the design and development of AI and ML systems and services, and a deep passion for building efficient and scalable ML-powered products
- Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations
- Experience with LLM driven chatbot and Agentic AI products would be a big plus