Hopper is on a mission to become the leading travel platform globally, and they are seeking a Senior Product Designer to join their rapidly scaling Fintech team. In this role, you will design end-to-end web experiences, conduct customer interviews, and collaborate with stakeholders to create user-centric solutions that address customer problems.
Responsibilities:
- Design end-to-end web experiences, owning the full process from concept through launch
- Conduct customer interviews and usability tests, then leverage both qualitative feedback and quantitative data—tracking customer behavior, analyzing metrics, and running experiments—to validate and iterate on designs
- Collaborate with product, engineering, and business stakeholders to define problems, explore solutions, and ship features
- Create simple, logical experiences that make complex workflows feel effortless
- Balance customer needs with business goals and technical constraints
- Make smart tradeoffs between speed, learning, and competing priorities
- Lead design reviews with external partners and build strong cases for design decisions
Requirements:
- 3+ years designing modern digital products with a strong portfolio showcasing end-to-end web design work and process
- Proven track record designing 0-to-1 experiences from concept through launch
- Collaborates effectively with product and engineering teams in agile settings, clearly articulating design rationale and assessing technical feasibility to simplify where needed
- Shows strong judgment making data-driven decisions grounded in research, testing, and metrics—comfortable prioritizing and making tradeoffs without waiting for absolute certainty
- Thrives as part of a founding team—scrappy, resourceful, passionate about solving real customer problems, and has no ego when it comes to being wrong or changing direction
- Experience with AI tooling such as Figma Make, Lovable and Cursor for rapid prototyping