Beckman Coulter Life Sciences, part of Danaher Corporation, is dedicated to innovating for tangible impact in life sciences, diagnostics, and biotechnology. The Senior Field Service Engineer will provide high-quality onsite customer support, conduct service and repairs, and ensure customer satisfaction while representing the company positively in a competitive market.
Responsibilities:
- Conducting service, repair, installation of products and ensuring Preventative Maintenance Inspections and modifications are completed within the specified time frames
- Adhering to customer focused strategies to achieve business goals, increase customer satisfaction, whilst positioning Service Support as a positive sales differentiator in an ever increasingly competitive market
- Ensuring accurate and timely completion of all paperwork, debriefing and reports and maintaining accurate car inventory
Requirements:
- A minimum HNC (or equivalent) in a relevant technical subject
- Good interpersonal skills with the ability to communicate effectively both internally and externally at all levels
- Full Driving license required & able to travel overseas as if required
- Ability to travel with occasional overnight stays supporting both local territory and other territories as required
- Must have a valid driver's license with an acceptable driving record
- Able to travel overseas for training purposes
- Previous Life Science Liquid/Acoustic Automation experience desirable
- Working within a Laboratory/Clinical environment