Gainwell Technologies is dedicated to improving the health and well-being of vulnerable communities through innovative technology. The Senior Software Engineering Manager will lead engineering delivery and system operations, ensuring platform reliability and optimizing workforce productivity in partnership with cross-functional teams.
Responsibilities:
- Lead and scale multiple engineering teams delivering applications, integrations, and data platforms across Prior Auth, TPL, and Population Health
- Drive an engineering culture of quality, automation, reliability, and continuous improvement
- Optimize engineering staffing and operating models (capacity planning, skills alignment, sourcing mix) to improve productivity, cost efficiency, and delivery outcomes
- Drive modernization and transformation of legacy platforms and workflows, including cloud migration, API‑first architectures, automation, and technical debt reduction
- Own system stability, availability, performance, and incident/problem/change management (SRE/ITIL)
- Partner with Product, Clinical, Claims, UM, and Operations to translate business needs into scalable technical solutions
- Drive Agile delivery, roadmap execution, and continuous improvement through CI/CD, automation, and observability
- Oversee integrations using healthcare standards (FHIR, HL7, X12 such as 278, 270/271, 834/835)
- Ensure security, privacy, and regulatory compliance (HIPAA/HITECH)
- Manage vendors, budgets, delivery commitments, and technology spend
Requirements:
- 12+ years of software engineering experience with 4+ years in engineering leadership
- Experience supporting healthcare systems, preferably Prior Auth, TPL, or Population Health
- Strong background in cloud platforms, APIs/microservices, data platforms, and DevOps/SRE practices
- Proven ability to run large-scale production systems with SLAs and compliance requirements
- Excellent leadership, communication, and stakeholder management skills
- Bachelor's degree in Computer Science, Engineering, or equivalent experience