Senior Salesforce Technical Project Manager

Aledade, Inc. is a public benefit corporation focused on empowering independent primary care. The Senior Salesforce Technical Project Manager leads enterprise-level Salesforce delivery initiatives and oversees complex technical implementations, ensuring high-quality outcomes for a multi-cloud Salesforce environment.

Responsibilities:

• Lead multiple Salesforce and integration workstreams across Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, and middleware (MuleSoft)
• Drive planning, estimation, solution walkthroughs, technical task orchestration, and cross-team execution management
• Review and translate business requirements into actionable technical delivery plans
• Oversee technical design sessions with Architects, Developers, and Integration Engineers
• Coordinate with Salesforce Admins, Developers, DevOps Engineers, Integration Engineers, Data teams, Security and partner vendor teams
• Facilitate alignment across parallel workstreams (Data, Security, Product, Analytics, Integrations)
• Ensure clear communication of project timelines, risks, decisions, and dependencies
• Conduct regular 1-on-1s to align individual career goals with organizational needs, identifying growth opportunities for Admins and Developers alike
• Set clear KPIs and performance benchmarks, providing constructive, real-time feedback to maintain a high-performing engineering culture
• Ensure team adherence to best practices, standards, and governance processes
• Ensure technical solutions follow Salesforce best practices, data modeling standards, automation patterns, and platform guardrails
• Work closely with Solution Architects and Security Architects to validate solution alignment and integration approach
• Support detailed technical implementation planning, sequence diagrams, and cross-system process mapping
• Oversee integration execution using MuleSoft (preferred), including API-led architecture, error handling, and orchestration
• Ensure technical deliverables adhere to CI/CD practices using GitHub, Gearset, SFDX, automated testing, and environment governance
• Oversee sandbox strategy, environment syncs, and release sequencing across DEV QA UAT PROD
• Enforce release governance, quality gates, risk management, and deployment compliance
• Act as the primary point of contact for program sponsors, product leadership, and senior technical stakeholders
• Communicate status, risks, and decisions effectively across all levels of the organization
• Manage external system integrators and vendor partners to ensure performance, quality, and contractual alignment
• Track project KPIs, delivery velocity, risk registers, RAID logs, and overall program health

Requirements:

• Bachelor degree in Computer Science, Information Systems, Engineering, or related field
• 10+ years of experience managing Salesforce or enterprise SaaS technology projects
• 6+ years of experience as a Technical Project Manager or Program Manager in complex multi-system environments
• Strong understanding of Salesforce Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, and custom solutions
• Working knowledge of Apex, Flows, Lightning components, Salesforce APIs, and data integrations
• Experience delivering integration projects using MuleSoft or similar middleware (Snaplogic, Dell Boomi, Informatica etc..)
• Experience with Agile delivery frameworks, CI/CD pipelines, Git branching strategies, and DevOps tooling (GitHub, Gearset, SFDX)
• Demonstrated success managing cross-functional, multi-vendor teams
• Experience in healthcare, financial services, insurance, or other regulated industries
• Working knowledge of Health Cloud provider/patient data models and care coordination workflows
• Certification(s): Salesforce Administrator, Salesforce Platform App Builder, CSM, or SAFe certifications
• Strong background in automation testing frameworks and release governance
• Experience partnering with global consulting firms or managing large-scale multi-vendor programs
• Exposure to Enterprise Architecture practices and API governance models