Regional Sales Engineer

Inpro/Seal LLC, part of Dover Corporation, is a leader in the design and manufacture of bearing protection solutions. The Regional Sales Engineer will develop strategic sales plans, provide technical support to customers, and collaborate with internal teams to enhance customer satisfaction.

Responsibilities:

• Develop a strategic plan to include new customer calls along with expanding existing customer business
• Identify, develop, design, and execute sales techniques and training for new and existing customers, distributors, and representatives to increase sales volume and gross profit
• Provide technical support and application expertise to customers, ensuring the right product fit for their needs
• Collaborate with internal teams, including engineering and customer service, to ensure high levels of customer satisfaction
• Foster effective customer relationships to manage customer satisfaction and sales potential
• Schedule (and often participate in) installations of products at customer sites and provide solutions for product issues, demonstrating technical expertise and troubleshooting skills
• Understand market penetration in the assigned territory and develop sales plans to target competitors and assist in increasing market share
• Demonstrate an understanding of the relative market position within assigned accounts to ensure appropriate pricing strategy is implemented and maintained
• Mentor, coach, and develop distributor sales’ teams and representatives to increase sales volume
• Prepare and deliver training and educational programs with Customers, distributors, end-users
• Establish regular reviews with clients’ engineering/manufacturing staff (often in person) to identify and resolve bearing design (including design change requests), quality (returns and repair), or performance issues
• Maintain accurate records of sales activity, pipeline development, and customer interactions

Requirements:

• 5+ years' experience working in sales or customer-facing technical roles, preferably with rotating equipment experience
• Strong understanding of mechanical applications and equipment reliability principles
• Self-starter with the ability to work independently and manage a sales territory
• Demonstrated ability to understand customer's problems and to develop solutions which meet or exceed the customer's expectations
• Excellent communication and presentation skills – Ability to interface with customers at all levels within the organization both internally and externally
• Demonstrated competency with MS Office applications including Outlook, Word, Excel and PowerPoint
• Valid driver's license and willingness to drive and stay overnight within territory (company vehicle provided)
• Bachelor's or associate's degree preferred, or equivalent work experience in technical sales roles