Key skills
Solution EngineeringAPI UnderstandingTechnical PresentationsProgramming PythonProgramming JavaScriptProgramming JavaProgramming C#SaaS PlatformsIdentity VerificationCRM ToolsProblem-Solving SkillsCommunication SkillsOrganization SkillsCross-Functional CollaborationJavaScriptPythonJavaC#CAWSAzureGCPPostmanRESTfulSaaSSalesforceCRMCommunicationCustomer SuccessSales
About this role
GBG Plc is focused on enabling safe and rewarding digital lives through their advanced identity and verification technologies. They are seeking a Sales Solution Engineer to support sales teams by providing technical expertise and tailored solutions for identity, fraud, and verification services.
Responsibilities:
- Deliver compelling technical presentations and live demonstrations showcasing how GBG’s solutions solve complex identity, fraud, and verification challenges
- Lead the technical components of bids, RFPs, and proposals, ensuring solution designs align with customer requirements and position GBG competitively
- Address and resolve client concerns related to product integration, configuration, and customization by partnering closely with internal technical teams
- Stay current on product enhancements, releases, and industry trends to effectively advise both the sales team and customers throughout the presales lifecycle
- Develop deep, hands‑on expertise in GBG’s product suite, enabling you to serve as a trusted technical advisor for prospects, partners, and internal stakeholders
Requirements:
- Experience in a customer‑facing technical role (Solution Engineering, Technical Support, Implementation, IT Operations, or similar)
- Programming familiarity in at least one language (Python, JavaScript, Java, or C#). Ability to read code, understand logic, and assist in simple troubleshooting
- Foundational understanding of APIs, including how RESTful services work and how to test endpoints using tools like Postman or similar
- General knowledge of SaaS platforms, cloud applications, and modern web technologies
- Ability to explain technical concepts clearly to both technical and non‑technical audiences
- Strong problem‑solving skills and the ability to gather requirements and translate them into actionable next steps
- Experience supporting customers through technical onboarding, demos, training, or solution walkthroughs
- Strong organization skills with the ability to manage multiple customer conversations and follow‑up items
- Confident, polished communication skills with the ability to facilitate meetings, give presentations, and articulate value
- Experience with API integrations, SDKs, or basic scripting as part of a technical implementation
- Exposure to identity verification, fraud prevention, or security‑focused technologies
- Familiarity with CRM tools such as Salesforce or HubSpot
- Awareness of consultative selling methods (MEDDIC, Challenger, SPIN), even at an introductory level
- Experience working with cross‑functional teams (Sales, Product, Engineering, Customer Success)
- Basic understanding of cloud concepts (AWS, Azure, or GCP) and general security best practices