Cardinal HealthRemote
Engineer, Application Development and Maintenance - Verint
United States
Full-time
6 hours ago
$95,000 - $136,000 USD
H1B Sponsor Likely
Key skills
Verint experienceVerint Da VinciGenesys integrationServer MaintenanceNetworking knowledgeGCP VM knowledgeSQL queryingDatabase ManagementSQLAnalyticsGCPProblem Solving
About this role
Cardinal Health is a company focused on effective development and delivery of information technology solutions. They are seeking an Engineer for Application Development and Maintenance to lead projects, support application stability, and enhance existing applications in a cross-functional team environment.
Responsibilities:
- Lead Verint build projects to optimize solutions based on client needs and requirements
- Support Verint environmental stability
- Provide guidance for support and incident issues which hinder the Verint application use by its clients
- Assist in road mapping future endeavors to fit into the Contact Center Technologies ecosystem
- Problem solving to build and test solutions which fall outside the scope of an SOP document
Requirements:
- 4-8 years of experience
- Bachelor's degree in related field, or equivalent work experience
- Relevant experience with Verint wholistically (Call Recording, Speech Analytics, Text Analytics, Quality Monitoring, DPA, WFM, Customer Feedback)
- Experience with Verint Da Vinci
- Experience with Genesys Phone and WFM integration
- Basic knowledge of Server Maintenance and Accessibility
- Networking knowledge
- GCP VM knowledge
- Novice level SQL querying and Database Management knowledge