MassMutual is a leading financial services organization committed to helping individuals and businesses achieve their financial goals. As a Data Analytics Engineer specializing in Salesforce analytics, you will develop and enhance analytics capabilities to support decision-making, operational efficiency, and customer experiences, while ensuring seamless data integration and governance standards.
Responsibilities:
- Design, develop, and maintain analytics solutions within Salesforce, including dashboards, reports, and embedded analytics tailored to user roles and contexts
- Translate complex business requirements into technical specifications, ensuring solutions align with enterprise data strategy and governance standards
- Build and optimize data pipelines, dataflows, and recipes to facilitate seamless data integration from Salesforce into the enterprise data warehouse
- Leverage APIs to deliver personalized insights and enhance real-time decision-making capabilities within Salesforce and other platforms
- Implement governance practices to maintain high data quality, standardize KPI logic, and ensure consistency across reporting platforms
- Collaborate with Data Engineering teams to develop reliable, well-documented data pipelines and support data lineage tracking
- Partner with analytics teams to harmonize Salesforce insights with governed Tableau reporting, promoting reusability and efficiency
- Track work progress using Jira, support prioritization efforts, and foster transparency through comprehensive documentation and disciplined work tracking
- Actively participate in cross-functional meetings, providing technical expertise and insights to stakeholders across the organization
Requirements:
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field
- Minimum of 3 years of experience working with Salesforce platform, including data management and analytics
- At least 2 years in data engineering, data modeling, data integration, or data warehousing, with proven collaboration with technology partners
- Over 3 years of experience utilizing BI tools such as Tableau, Alteryx, Power BI, or similar platforms
- At least 2 years of experience with Master Data Management (MDM) and Data Governance frameworks to ensure data integrity and compliance
- Proficiency in writing and optimizing SQL or SOQL queries for data extraction and manipulation