The University of North Carolina Wilmington (UNCW) is dedicated to excellence in teaching, research, and service. They are seeking an Azure Technician/Engineer to enhance a proprietary chatbot prototype for commercial applications, focusing on system architecture and Azure configurations.
Responsibilities:
- Enhance an existing RAG based proprietary playwriting chatbot prototype for scaling up and ensuring its readiness for commercial applications
- Focus on advancing system architecture
- Ensure secure and scalable Azure configurations in consultation with the project director
- Optimize the chatbot for long-term subscription-based applications and commercial readiness
- Monitoring, maintaining, and upgrading the existing Azure cloud architecture
- Increase prompting protocols
- Troubleshoot issues like eliminating LLM creep
- Support technical enhancements
- Collaborate and coordinate with project director
Requirements:
- Expertise with Azure cloud services, including deployment, configuration, and scalability
- Experience with chatbot technologies and subscription-based systems
- Skilled in troubleshooting, system optimization, and performance tuning
- Knowledge of automation tools, scripting, and workflow integration
- Strong ability to work independently and manage remote collaborations
- Excellent problem-solving skills and attention to detail
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
- Previous experience with commercial applications or academic settings is a plus