Fanatics is building a leading global digital sports platform, and they are seeking a Director of Engineering, Loyalty & Promos to own the technical strategy and delivery of their loyalty and promotions platform. The role involves leading cross-functional engineering teams, driving operational excellence, and collaborating with product and platform leaders to enhance customer rewards experiences.
Responsibilities:
- Lead and grow multiple engineering teams delivering reliable, scalable, cost-effective software; evolve architecture and engineering standards
- Partner with Product and Platform leaders to shape priorities, sequencing, and technical strategy; provide input on product capabilities and trade-offs
- Own domain strategy and execution: set direction, align across adjacent domains, and ensure decisions scale beyond your immediate area
- Build org health: attract, develop, and retain engineering talent; ensure role clarity, succession planning, and leadership growth
- Drive operational excellence with clear reliability, performance, and cost goals; continuously improve engineering practices
- Optimize for developer experience: establish DX goals/metrics and remove friction in tools, processes, and platform capabilities
- Resolve architectural contention and guide teams toward pragmatic, maintainable solutions (simplify/optimize/extend as appropriate)
- Communicate outcomes and org health via KPIs, metrics, and status updates to executives and key stakeholders; represent the org as needed (including occasional travel)
- Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team-building activities
Requirements:
- 10+ years in software engineering, including 5+ years leading leaders (managing engineering managers)
- Proven ability to lead multiple teams and set/defend engineering quality and delivery standards
- Strong architecture and system design skills; able to decompose complex initiatives across teams
- Deep backend/distributed systems experience in designing and operating scalable, reliable services
- Strong judgment on prioritization and resourcing; can build a clear business case when needed
- Excellent communication and cross-functional leadership in a fast-paced, evolving environment
- Experience thriving in fast-paced, high-growth startup environments
- Experience with Kotlin and Kotlin MP
- Extensive experience creating, influencing, and leading cross-functional matrixed teams to deliver complex, organization-wide initiatives