Oscar is a health insurance company focused on leveraging technology to serve its members. They are seeking a Project Manager to lead initiatives related to Network Operations and improve operational efficiency within the organization.
Responsibilities:
- Organize and lead daily activities for your programs
- Identify, develop and implement program strategy, optimizations and tooling that support the organization's objectives
- Meet with stakeholders to discuss program status and goals
- Oversee implementations end to end to ensure program success
- Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence to ensure efficient, repeatable processes leading to a sound program
- Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions
- Lead, oversee, and coordinate projects and strategic initiatives related to network operations and contracting. This includes supporting the development of technical tools
- Manage cross-functional work groups that support and optimize end-to-end Network Contracting processes
- Partner with other departments and various stakeholders to ensure operational excellence
- Analyze program risks; ability to anticipate risks and issues. This includes proactive flagging of issues, managing escalations, and tracking and helping to resolve risks and issues
- Ensure proper controls and monitoring are in place for the your program
- Work with leadership and the program stakeholders to lead program retros and assess program strengths and weaknesses
- Ensure proper metrics are in place to measure program success
- Compliance with all applicable laws and regulations
- Other duties as assigned
Requirements:
- 4+ years of program and project management in the health insurance space
- 4+ years experience in change management and process improvement
- 2+ years in provider relations/provider contracting space
- Health Insurance experience
- PMP or Six Sigma certification
- Experience working within a rapidly scaling organization
- Training new functionality and building training materials