Tria Federal delivers digital services and technology solutions for veterans and civilians, focusing on advancing critical missions for federal agencies. They are seeking a Product Designer to support design and research efforts for digital products in value-based care programs, integrating design into the software development lifecycle and collaborating with various stakeholders.
Responsibilities:
- Conduct user research activities such as interviews, usability testing, and analysis within defined problem spaces
- Synthesize research findings into insights and product design decisions
- Create wireframes, interaction flows, mockups, and prototypes that translate user and business requirements into usable solutions
- Partner with product and engineering to clarify requirements and ensure shared understanding of user needs
- Contribute to backlog refinement and planning conversations by providing user-centered perspective and design recommendations
- Collaborate with development teams to ensure design intent is accurately implemented
- Participate in SAFe Agile ceremonies and workflows to align design efforts with release cycles
- Support continuous discovery efforts by running research sessions and surfacing opportunities for improvement
- Present concepts and findings to internal teams and stakeholders to build alignment and clarity
- Seek feedback and iterate on designs to improve quality and impact
- Contribute to maintaining design systems and reusable components when applicable
Requirements:
- Ability to successfully obtain a U.S. Federal Position of Trust clearance designation
- Must reside in and be able to perform work in the United States
- Must have lived in the United States for 3 of the last 5 years
- Bachelor's Degree in a related field
- 3–5+ years of experience in UX design, product design, human-centered design, or related roles supporting digital products
- Experience conducting user research activities (e.g., interviews, usability testing, synthesis) independently when scope and goals are defined
- Ability to synthesize research findings into clear insights and recommendations with guidance and collaboration from senior team members
- Strong foundation in interaction design (IxD), UX, and visual design principles
- Experience translating user needs and requirements into wireframes, prototypes, and design artifacts
- Strong communication skills, with the ability to clearly present concepts and rationale to team members and stakeholders
- Experience collaborating effectively with product managers and developers in Agile environments (Scrum, Kanban, or SAFe)
- Ability to execute well-defined tasks independently and contribute to more complex problem-solving with support
- A proactive approach to design that leverages low-fidelity sketches and wireframes to socialize ideas, clarify needs, and facilitate team alignment
- A portfolio or work samples demonstrating experience in user research, interaction design, and digital product delivery
- Previous experience working in Federal government, healthcare, CMS, or regulated environments is strongly preferred
- Strong design system skills and experience with Figma strongly preferred