Senior Site Reliability Engineer - Infrastructure

Underdog is a rapidly growing sports company focused on enhancing the experience for sports fans. They are seeking a Senior Site Reliability Engineer to help define reliability and operational excellence as the company scales, focusing on incident response, observability, and system reliability.

Responsibilities:

• Own and maintain the incident response process, including defining procedures, tools, and best practices
• Guide teams in establishing and monitoring Service Level Objectives (SLOs), including setting up alerts and reporting systems
• Lead capacity planning initiatives, focusing on both short and long-term scalability while optimizing costs
• Develop and implement disaster recovery plans, including regular testing and regulatory compliance
• Collaborate with teams on architecture decisions to ensure high availability and scalability
• Manage launch and event planning for high-traffic occasions, focusing on infrastructure preparation and capacity management (a.k.a. Launch Readiness)
• Act as an internal expert and consultant for monitoring tools like Datadog and Pagerduty and infrastructure like AWS and Kubernetes
• Emphasis on automation and tooling to scale our workload
• Contribute across codebases in Ruby, Python, Go, TypeScript, Swift, and Kotlin as needed to support the initiatives described above

Requirements:

• Own and maintain the incident response process, including defining procedures, tools, and best practices
• Guide teams in establishing and monitoring Service Level Objectives (SLOs), including setting up alerts and reporting systems
• Lead capacity planning initiatives, focusing on both short and long-term scalability while optimizing costs
• Develop and implement disaster recovery plans, including regular testing and regulatory compliance
• Collaborate with teams on architecture decisions to ensure high availability and scalability
• Manage launch and event planning for high-traffic occasions, focusing on infrastructure preparation and capacity management (a.k.a. Launch Readiness)
• Act as an internal expert and consultant for monitoring tools like Datadog and Pagerduty and infrastructure like AWS and Kubernetes
• Emphasis on automation and tooling to scale our workload
• Contribute across codebases in Ruby, Python, Go, TypeScript, Swift, and Kotlin as needed to support the initiatives described above
• A strong written and verbal communicator
• Collaborative by nature
• Someone who enjoys using research, data, and experiments to make decisions; you believe 'Hope is not a strategy.'
• You enjoy working directly with customers (generally engineers or other people inside the company)
• You think long-term about what is best for the business and its customers
• You are excited to take ownership
• You are very comfortable around an IDE, working with multiple languages, multiple web application frameworks, AWS services, Kubernetes, PostgreSQL
• You can work independently to learn new languages/technologies as needed
• You enjoy deploying changes to production quickly, multiple times a week if necessary
• Experience with PostgreSQL SQL query optimization, tweaking autovacuum settings, table statistics, different index types, etc
• Experience with Redis / Valkey Optimization
• Experience with Datadog or similar observability tools
• Experience working as a web application developer, frontend or backend, especially in React and Ruby on Rails
• Experience with AWS cost optimization
• Read the Google SRE books or similar books, or have other forms of SRE training
• Actively leveraging the capabilities of AI to augment abilities and gain knowledge about interested domains