Business Analyst III

Alliance Enterprises, Inc. is seeking an experienced Business Analyst III to join their Professional Services team. The role involves providing resolutions to end-users, coordinating service requests, and improving business processes through automation.

Responsibilities:

• Coordinates the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation
• Coordinates the analysis of program policies and procedures to determine their effect on automated systems and system functional areas
• Coordinates and/or analyzes user requirements, procedures, and problems to automate or improve existing systems; and coordinates and/or analyzes computer system capabilities, workflow, and scheduling limitations
• Coordinates with outside vendors and contractors to complete projects and service requests; and defines, assigns, and evaluates their work. Identifies opportunities for improving business processes through automation and assists in the preparation of proposals to develop new systems
• Identifies potential project risks and difficulties, and designs strategies to mitigate or avoid them
• Reviews complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and provides comments and suggestions to document owners
• Consults on the analysis of an application, troubleshoots system problems, and implements solutions
• Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives
• Develops training curriculum and conducts formal training sessions covering assigned systems module
• Develops the design and/or review of test cases; processes change requests; and manages a project’s scope, acceptance, installation, and deployment
• Performs related work as assigned

Requirements:

• 4 Year College Degree
• 4-5 Years Experience in business analysis work
• Knowledge of software development life cycle and systems development life cycle concepts; of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources; and of project management principles and practices
• Skill in business analysis methodologies; in analyzing and evaluating complex information technology applications, policies, and issues; and in developing creative and workable solutions to complex problems and issues
• Ability to analyze and interpret technical information including regulations, policies, and automation system documentation/specifications; to communicate in writing; to translate user/business needs into a technical style; to communicate technical instructions to system users; to analyze, evaluate, and integrate business rules into system requirements; to exercise sound judgment in making critical decisions; to communicate effectively; and to supervise the work of others
• Fluent in English, both written and verbal, is essential
• Legally authorized to work in the US