Program Analytics Manager

Machinify is a leading healthcare intelligence company focused on delivering value and efficiency to health plan clients. The Program Analytics Manager will oversee complex programs, drive operational excellence, and build reporting infrastructures to enable data-driven decision-making across enterprise initiatives.

Responsibilities:

• Lead and coordinate complex, cross-functional enterprise programs from planning through execution
• Establish program governance frameworks, milestones, risk management practices, and executive reporting structures
• Partner with Implementation, Product, Operations, Engineering, and Customer teams to drive alignment and accountability
• Proactively identify risks, dependencies, and execution gaps; drive mitigation plans to ensure on-time, high-quality delivery
• Standardize program management best practices across the PMO
• Develop and own executive dashboards and KPI frameworks for enterprise implementations and PMO performance
• Analyze delivery metrics (e.g., timelines, resource utilization, margin, client health, risk indicators) to identify trends and improvement opportunities
• Translate complex data into actionable insights for senior leadership
• Partner with Finance and Operations to improve forecasting accuracy and performance tracking
• Build scalable reporting processes that reduce manual effort and increase transparency
• Support annual and quarterly planning processes for Enterprise Implementations
• Drive capacity planning and resource allocation modeling
• Identify and implement process improvements that increase efficiency and scalability
• Lead special projects and strategic initiatives on behalf of the VP
• Contribute to tooling strategy (e.g., project management systems, BI platforms, reporting automation)
• Prepare executive-ready materials for business reviews, board updates, and strategic planning sessions
• Facilitate cross-functional program reviews and operating cadences
• Serve as a thought partner to the VP on organizational scaling, performance management, and prioritization decisions

Requirements:

• A Bachelor's degree in Business, Statistics, Information Technology or a related degree
• 5–8+ years of experience in program management, project management, strategic operations, consulting, analytics, or related fields
• Demonstrated experience managing complex, cross-functional initiatives in a fast-paced environment
• Strong analytical skills with proficiency in Excel/Sheets and experience with BI tools (e.g., Looker, Tableau, Power BI, or similar)
• Experience in enterprise implementations, SaaS, healthcare technology, or high-growth environments
• Familiarity with PMO frameworks and portfolio management
• Experience with capacity planning and forecasting models
• SQL proficiency or experience working closely with data teams
• Exceptional structured thinking and problem-solving ability
• Experience building executive dashboards and performance reporting frameworks
• Strong executive presence and written/oral communication skills
• PMP, Agile, or related certifications (a plus)