Principal Digital Product Manager

Federal Express Corporation is seeking a Principal Digital Product Manager who will be a strategic product leader responsible for a major product line related to address information. This role involves driving product strategy and execution, ensuring address data accuracy and usability across various systems, and representing product initiatives at the executive level.

Responsibilities:

• Define and drive strategy for a product group or portfolio with multiple dependencies
• Lead strategic planning and prioritization in partnership with senior product, engineering, and commercial leaders
• Guide the work of multiple product teams, ensuring cohesion, clarity, and accountability
• Deeply understand customer journeys and market dynamics to inform platform evolution
• Track and report business outcomes, adoption metrics, and financial performance
• Coach PMs across teams and help shape the organization's product management discipline
• Represent your product group in steering committees, exec reviews, and roadmap alignment forums
• Own the digital product vision and roadmap for address capture, validation, normalization, and enrichment
• Define standards and reusable services for how address data is used across business units and platforms
• Lead initiatives to improve address accuracy, deliverability, and geocoding precision
• Drive product requirements for real-time validation, batch cleansing, international address handling, and coordinate verification
• Partner with Engineering, Data Science, Operations, and Compliance to reduce delivery failures and operational costs tied to bad address data
• Evaluate and manage third-party address validation and data providers
• Establish clear KPIs and reporting for address data quality and downstream impact

Requirements:

• Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field
• 5 years of experience in product management, business analysis, or a related field
• Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution
• Strong analytical skills with experience in data interpretation, market research, and business case analysis
• Excellent verbal and written communication skills with experience preparing executive-level presentations
• Proven ability to lead without authority and influence across senior leadership
• Notable product management experience, including enterprise platform ownership
• Experience working with data-intensive systems and API-based services
• Strong understanding of address validation, geocoding, data governance, or master data management
• Proven ability to lead cross-functional initiatives across multiple business units
• Strong technical fluency and ability to partner closely with engineering teams
• Data-driven decision maker with strong communication and stakeholder alignment skills