Bilingual Customer Service Representative – Spanish English – Remote in New York

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences. As a Bilingual Customer Service Representative, you will be responsible for resolving customer issues and providing exceptional service through effective communication in both Spanish and English.

Responsibilities:

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Requirements:

• At least 1 year of customer service experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Great written and verbal communication skills in Spanish-English
• Computer experience
• High speed internet connection (>25mbps). A hardwired connection to your home router is recommended