Senior Product Manager - Platform (Remote)

Ad Hoc LLC is a technology company that empowers organizations to deliver scalable, impactful digital services. The Senior Product Manager will drive the development and evolution of the organization’s underlying technology platform, ensuring secure and reliable infrastructure to support all digital products and services while collaborating with various stakeholders.

Responsibilities:

• Drive the development and evolution of the organization’s underlying technology platform, ensuring secure, scalable, and reliable infrastructure to support all digital products and services
• Ensure that engineering teams have the tools, processes, and environments they need to deploy code efficiently, maintain system uptime, and integrate new technologies such as AI/ML pipelines
• Implement Agile methodologies and leverage tools like Jira and Confluence to enable iterative, transparent, and collaborative delivery processes across platform and operations teams
• Define roadmaps for platform services, CI/CD pipelines, automation, observability, and infrastructure improvements—aligning technical capabilities with strategic business goals
• Bridge engineering, security, and product stakeholders to ensure the platform meets current operational needs and scales for future growth, innovation, and emerging technologies
• Transform the platform into a strategic enabler, delivering robust, efficient, and reliable infrastructure that allows digital teams to innovate rapidly while maintaining operational excellence and system reliability
• Build relationships with internal and external stakeholders
• Serve as a mentor and coach to other product team members
• Lead cross functional efforts for delivery team members and team leads; may serve as the primary technical point of contact for stakeholders
• Primarily focused on program and delivery strategy, but also supports tactical assignments
• Lead a cross-functional team to deliver new products given the mission and goals of the customer
• Work with a client/product owner to shape the vision and strategy for a product or program and adopt more iterative and outcome-driven ways of working
• Shape the vision and narrative for the product by developing artifacts, like a 'product brief' and related roadmaps; with the goal of instilling a shared purpose and metrics to define success
• Work with customers to develop strategies that focus on the highest value outcomes for the program given goals, needs, and constraints
• Successfully advocate for user needs and lean methods when setting priorities and managing tradeoffs

Requirements:

• Bachelor's degree and 7+ years of experience; Relevant years of experience may be substituted for education
• Demonstrated experience managing or owning infrastructure, platform, and DevOps products, including CI/CD pipelines, cloud environments (AWS, Azure, or GCP), containerization, and microservices architecture
• Ability to define technical product requirements for platform tools, deployment processes, and operational reliability
• Proven ability to translate complex technical needs into product roadmaps, epics, and user stories for platform and DevOps engineering team
• Strong understanding of automation, infrastructure-as-code, observability, monitoring, and security best practices
• Hands-on experience implementing and managing Agile processes (Scrum, Kanban, or hybrid) to guide engineering and DevOps teams
• Familiarity with Confluence, Jira, or similar tools for backlog management, sprint planning, and cross-team collaboration
• Ability to collaborate with engineering, security, operations, and product teams to prioritize platform capabilities aligned with organizational goals
• Experience balancing multiple stakeholder priorities while ensuring high availability, reliability, and scalability of platform services
• Awareness and Understanding of cloud services (compute, storage, networking), CI/CD pipelines, automation tooling, and DevOps workflows
• Ability to assess technical trade-offs, define requirements for performance, resilience, and scalability, and communicate effectively with technical team
• AI/ML Platform Experience - Knowledge of DevOps and platform considerations for AI/ML workflows, including model deployment, data pipelines, and orchestration
• Security & Compliance Knowledge - Familiarity with federal security standards, access controls, compliance frameworks, or regulatory requirements affecting platform operations
• Enterprise Platform Migration Experience - Experience managing large-scale platform upgrades, migrations, or cloud adoption initiatives
• Technical Background - Ability to read and understand system architecture diagrams, deployment pipelines, and cloud infrastructure documentation
• Ability to obtain/maintain any of the following: CSPO, CPM, CSM or other related certifications