Senior Backend Engineer - Grafana App Platform | US (EST) | Remote

Grafana Labs is a remote-first, open-source powerhouse with over 20M users of its visualization tool. They are seeking a Senior Backend Engineer to enhance their Grafana-as-a-service platform, focusing on developing scalable, multi-tenant architecture and improving customer experience through coding new features and mentoring team members.

Responsibilities:

• Coding new features, enhancing the operational experience of the systems you develop, and iteratively improving them based on production insights
• Authoring, contributing to and reviewing design documents
• Taking an active role in shaping the roadmap
• Mentoring and supporting other team members and collaborating with different teams across the organization
• Owning the experience of our customers by participating in weekday 12h x 5d and a separate weekend 24h x 2d on-call rotations

Requirements:

• You have strong coding skills and operational experience; you were responsible for operating the software you have built
• You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
• You have excellent communication skills. You can express your ideas with great clarity in writing and during meetings. You know when to pick which mode of communication
• You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
• You are pragmatic; you prioritize progress over perfection; you can handle ambiguity
• We are using Golang on the backend; you are either already familiar with Golang or are excited to learn the language