Senior Product Transformation Manager

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. They are seeking a Senior Product Transformation Manager to lead the Portfolio Consolidation and Customer Migration program, partnering closely with Product Leaders to streamline product offerings and enhance customer migration strategies.

Responsibilities:

• Partner with Product Leadership to identify consolidation and End-of-Life (EOL) candidates using clear, data-driven criteria (e.g., customer adoption, revenue trends, technical health, support burden, and strategic alignment)
• Help Product Leaders evaluate trade-offs between continued investment, maintenance, consolidation, and exit
• Ensure portfolio decisions are intentional, transparent, and defensible to executive leadership and the Board
• Define and maintain a standard consolidation and EOL readiness checklist that ensures customer, commercial, and operational readiness before any product exit
• Translate consolidation decisions into clear, Product-owned inputs, including:
• Customer migration paths, timing, and sequencing
• Go-forward product readiness and identified gaps
• Commercial, pricing, SKU, and contract considerations
• Legal, regulatory, and compliance implications
• Implementation, Support, and Services readiness
• Ensure exit criteria are practical, repeatable, and consistently applied across products
• Orchestrate cross-functional execution across Product, Engineering, Sales, Implementation, Support, Customer Success, Legal, Finance, and Marketing
• Build and manage integrated consolidation and EOL plans that make milestones, dependencies, risks, and owners explicit
• Proactively identify and resolve misalignment that could put customer experience, revenue, or delivery timelines at risk
• Maintain clear, shared visibility into consolidation and EOL progress so leaders understand what is on track, what is at risk, and where decisions are required
• Proactively surface and escalate risks related to customer impact, migration readiness, and revenue exposure
• Support structured go/no-go decisions with clear options, trade-offs, and risk assessments
• Create and evolve Portfolio Consolidation and EOL playbooks that define standard approaches, expectations, and cross-functional handoffs
• Ensure playbooks are lightweight and reusable
• Run retrospectives on completed consolidations to identify systemic gaps and improvement opportunities
• Apply AI and automation thoughtfully to surface risk signals earlier, reduce manual coordination, and improve insight quality
• Portfolio consolidation decisions are executed with clear plans, known risks, and no surprises
• Customers are successfully migrated to go-forward products with minimal disruption
• Revenue and customer experience risks are understood, managed, and actively mitigated
• Product Leaders reuse consolidation and EOL frameworks with increasing independence
• Progress and outcomes are clear, explainable, and credible to the ELT and Board

Requirements:

• Five or more years of experience in Product Operations, Program Management, Product Management, or Portfolio Strategy roles in B2B SaaS
• Proven experience leading portfolio consolidation programs
• Strong understanding of product lifecycle management and how portfolio decisions impact customers, revenue, and operations
• Comfortable partnering closely with Product Leaders while constructively escalating unresolved risks
• Systems-oriented, pragmatic, and outcomes-focused
• Enjoys bringing structure and clarity to ambiguous, high-stakes problems
• Experience in post-acquisition or complex portfolio environments strongly preferred