Sr/Staff Software Engineer (UX Design) (Remote - US)

BNSF Railway is one of the largest U.S. railroads, dedicated to transforming the future of freight rail through technology. They are seeking a Senior UX Designer to define user experiences for AI-driven logistics systems, working closely with engineering and product teams to create proactive and trustworthy customer experiences.

Responsibilities:

• Independently own designing and shipping end to end user journeys for specific areas, working closely with Front end teams and partner teams
• Understand customer and user requirements and how cutting edge AI capabilities can blend to produce proactive and trustworthy experience across surfaces (ex: mobile, desktop)
• Iterate with customers and end users to drive metrics and adoption
• Champion for reusability of UX and design system, connecting dots across experiences
• Use technical understanding of front end stacks to design performant experiences
• Work actively with engineering team and product/business teams through mocks, prototypes, figma-type of tools actively
• Bring best practices into Supply Chain industry and have deep understanding of Supply Chain and Logistics roles and personas and their expectation of the tools

Requirements:

• Authorized to work in the US
• Minimum of 6 years experience in Product design, driving UX alongside technical teams
• Proven capability in designing side-by-side with engineering teams scalable UX solutions
• Working knowledge of front-end stacks, design systems, modern design tools, AI-driven experiences and responsive platforms
• Working understanding of design operations, persona and customer needs, UX metrics that drive adoption iteratively (with external and internal customers)
• Curiosity and desire to gain experience in best practices for multimodal and AI-native experiences and design
• Working knowledge of usability principles and techniques
• Bachelor's degree or equivalent experience at the intersection of Computer Science, Interaction Design, HCI or related field; building technology and AI based software experiences with engineering teams
• Strong foundation in Engineering or Computer Science, or a core UX Design background, with demonstrated ability to collaborate effectively
• Career experience blending Design and Product roles, enabling a clear definition of the “what” and a solid understanding of the “how” to partner successfully with high-performing engineering team
• Proven bias for action, with a track record of managing multiple priorities and delivering iterative solutions in fast-paced, dynamic environments
• Familiarity and genuine interest in Supply Chain and rail-related products and technologies
• A curious mindset and willingness to innovate at the forefront of UX evolution in an AI-native, intelligent, multi-modal world
• Able to work now and in the future without BNSF's assistance (whether monetary, through sponsorship, or otherwise) in obtaining, maintaining, or extending employment authorization (including H-1B, STEM OPT/CPT, or TN nonimmigrant status)