Sales Development Representative

Techcyte is a company that builds SaaS-based AI solutions for various test analyses. They are seeking a Sales Development Representative to expand their customer base and maintain relationships with existing clients, focusing on prospecting and customer acquisition.

Responsibilities:

• Prospecting via email outreach to our existing database of contacts, research and build your own target customer lists, some outbound calling
• Prospecting via inbound calls. Sporecyte has a strong lead generation model to grow the pool of sales qualified leads and prospects
• Reactivate clients via phone calls and emails who have become inactive or switched service providers
• Ability to master product knowledge and speak confidently with customers to answer questions and convey sales information and close customers
• Ability to develop relationships quickly over the phone with clients and industry professionals
• Follow-up on and maintain leads to keep them moving through the sales funnel
• Establish active communication and engagement with prospects to generate sales revenue
• Create and maintain strong customer relationships
• Represent our company’s products and services by demonstrating a comprehensive understanding to show how our solutions meet customer’s needs
• Manage and update Techcyte’s CRM system with detailed information throughout the sales process
• Strong entrepreneurial personality, self-motivated and self-managing; strong team orientation and ability to build cross-functional relationships
• Collaborate with the product and support teams at Sporecyte / Techcyte to resolve customer issues

Requirements:

• Strong understanding of the sales process from prospecting new clients and nurturing existing clients to generate new business
• Excellent communication skills
• Deep understanding of the product
• Ability to make outbound and receive inbound calls to drive new customer acquisition
• Ability to master product knowledge and speak confidently with customers to answer questions and convey sales information and close customers
• Ability to develop relationships quickly over the phone with clients and industry professionals
• Follow-up on and maintain leads to keep them moving through the sales funnel
• Establish active communication and engagement with prospects to generate sales revenue
• Create and maintain strong customer relationships
• Represent the company's products and services by demonstrating a comprehensive understanding to show how solutions meet customer's needs
• Manage and update Techcyte's CRM system with detailed information throughout the sales process
• Strong entrepreneurial personality, self-motivated and self-managing
• Strong team orientation and ability to build cross-functional relationships
• Collaborate with the product and support teams at Sporecyte / Techcyte to resolve customer issues
• Highly motivated, driven, self-starting individual
• Ability to prioritize and manage time effectively
• Excellent organizational skills and attention to detail
• Excellent verbal and written communication skills in English
• Eligible candidates must live in and be authorized to work in the US
• The ideal candidate will be able to work Mountain or Pacific time zone
• Proficient with HubSpot CRM and Google Workspace experience is a plus -or- proficiency with another CRM software