Staff Software Engineer, AI Platform (Python/React)

Teladoc Health is a leader in transforming virtual care, empowering employees to contribute to better health outcomes. The Staff Software Engineer will be responsible for designing and delivering platform features, mentoring engineers, and ensuring high-quality engineering practices while working closely with product and design teams.

Responsibilities:

• Lead technical design for platform features and services, breaking ambiguous requirements into clear, incremental designs and stories for your team and adjacent partners
• Implement backend services in Python/FastAPI and React frontends end-to-end, owning a continuous stream of stories from idea to production
• Define and use clear API contracts and data flows between services and UIs, creating patterns and templates others can follow
• Champion high-quality engineering practices, including code reviews, documentation, and maintainable, testable designs
• Develop and improve automated testing (unit, integration, end‑to‑end) and integrate these into everyday development and CI
• Improve CI/CD pipelines and release workflows for your team so the team can ship small, safe changes frequently and confidently
• Own the operational lifecycle of the features and services you build, including monitoring, observability, on-call participation, and incident follow-up
• Design and implement secure-by-default solutions, including robust authentication/authorization, input validation, and safe handling of sensitive data
• Identify and address reliability and performance risks early, proposing concrete technical improvements and sequencing them into the roadmap
• Mentor and unblock engineers through pairing, design discussions, and clear feedback; influence without formal authority
• Partners with product/design to shape requirements into incremental deliverables; escalates trade‑off decisions; proposes sequencing that optimizes value/risk

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field; equivalent work experience is acceptable
• 7+ years of experience in software engineering
• Strong proficiency with Python and modern web backends (FastAPI, Flask, Django, or similar) and solid understanding of HTTP, API design, and data modeling
• Significant experience with React (or a comparable SPA framework) and building production frontends that talk to backend APIs
• Demonstrated ability to own features end-to-end in a small team: from shaping requirements through design, implementation, testing, deployment, and support
• Experience designing and working with distributed systems or multi-service architectures (e.g., service boundaries, async jobs, integration patterns)
• Solid understanding of observability and operations for production systems (metrics, logs, traces, dashboards, alerting, incident response)
• Strong understanding of security fundamentals (authentication, authorization, secure data handling) and how they apply to web services and UIs
• Deep familiarity with automated testing and CI/CD, and a track record of improving engineering workflows and quality
• Excellent communication and collaboration skills; comfortable working closely with product, design, and other stakeholders
• Proven ability to provide technical leadership in a hands-on way: unblocking others, making clear decisions, and raising the bar through code and reviews
• Experience in early-stage or small platform teams where engineers wear multiple hats and balance shipping with building foundations
• Experience with Azure and containerized deployments (or similar cloud-native environments)
• Experience building platforms (developer platforms, data platforms, or similar) that serve multiple product teams
• Exposure to AI/ML or data-intensive applications (e.g., integrating with model inference APIs, data pipelines, or analytical data stores)