Senior Software Engineer (Enablement)

ITHAKA is dedicated to expanding access to knowledge and education globally. They are seeking a Senior Software Engineer to enhance software delivery and developer experience through full-stack engineering and DevOps practices.

Responsibilities:

• Architect, develop, and maintain internal platforms, services, and tooling that support CI/CD, automation, and software delivery
• Design and build scalable backend services and APIs, including event-driven microservices
• Build and maintain user-facing interfaces and internal web applications using modern frontend frameworks and UI best practices
• Lead and support the evolution of CI/CD pipelines, deployment strategies, and platform automation
• Apply DevOps and enablement methodologies to improve development velocity, reliability, quality, and operational efficiency
• Partner closely with product, platform, and application engineering teams to improve developer workflows and platform usability
• Champion developer experience by ensuring enablement tools are intuitive, accessible, well-documented, and aligned with user needs
• Mentor and coach engineers across teams on architecture, coding standards, DevOps practices, and UI/UX considerations
• Facilitate technical deep dives, design reviews, and training sessions to promote shared learning and best practices
• Evaluate, prototype, and integrate new technologies that add value to the software delivery ecosystem
• Contribute to internal platform roadmaps and help translate organizational goals into actionable technical initiatives
• Operate with a 'You Build It, You Own It' mindset, taking shared responsibility for the reliability, maintainability, and evolution of the code you help put into production

Requirements:

• A minimum of 5 years as a full-stack software engineer delivering large-scale, distributed web applications
• Able to act as a strategic product thinker and community builder
• Proven ability to design and develop scalable backend services and RESTful APIs
• Hands-on development of user-facing or internal web applications using modern frontend frameworks (e.g., React, Vue), informed by UI/UX and accessibility best practices
• Working knowledge of CI/CD concepts, automation, and software delivery pipelines, including tools such as GitHub Actions, GitLab CI, or similar
• Practical expertise contributing to or operating internal developer platforms, enablement tooling, or shared services
• Strong experience working with AWS (e.g., EC2, S3, Lambda, RDS, EKS) and deploying applications using Docker and Kubernetes
• Experience with event-driven architectures and messaging systems
• Demonstrated ability to troubleshoot, debug, and optimize performance across the stack
• Comfort collaborating in Agile, cross-functional, and distributed or self-directed teams
• Strong communication skills, with the ability to clearly articulate technical concepts, designs, and trade-offs to both technical and non-technical stakeholders