Senior Product Manager, Client Solutions

League is the leading healthcare consumer experience platform, powered by artificial intelligence, delivering personalized healthcare solutions. The Client Solutions Senior Product Manager is responsible for managing product strategy, building client relationships, and ensuring successful product implementations and feature deliveries.

Responsibilities:

• Manage the product strategy and roadmap for various customers, identifying opportunities to deliver new capabilities or optimize existing capabilities
• Develop the client relationship via offering, educating and delivering League solutions, and promoting the client’s vision and needs within League to influence overall platform development
• Run product discovery, compile product requirements, and solicit engineering feedback to create solution definitions that are strategic and compelling
• Serve as a subject matter expert on League platform capabilities, and evangelize the value of the League platform to stakeholders
• Define, measure and report objectives and key results; identify opportunities to create and demonstrate customer value
• Proactively manage and prioritize the backlog of enhancements
• Define requirements and value proposition of custom features and complex capability deployments
• Partner with Customer Success and act as the primary Product Management point of contact with our customer

Requirements:

• 5+ Years of Product Management experience
• Exceptional client management skills — ensuring requirements are accurately captured, communication is clear, relationships are developed and expectations are clear
• Expert at balancing client requests with organizational goals
• Expert at solutioning features, including soliciting internal stakeholder feedback
• Experience working with large engineering teams of different types including SI's
• Agile expertise
• Excellent communication, presentation, interpersonal and analytical skills
• Demonstrated problem-solving skills and business acumen skills
• Passionate about Generative AI and its potential to accelerate product workflows and improve customer experience
• You thrive in a fast paced environment where priorities rapidly shift and needs often compete
• Digital Healthcare experience, experience with the US Payer market is preferred
• Experience working at a platform company, or on the implementation of platforms (preferred)