Senior UX/UI Product Designer

Eden is on a mission to tackle America's metabolic health crisis by providing accessible solutions and exceptional care. They are seeking a Senior UX/UI Product Designer to own the user experience strategy for HealthOS, focusing on maximizing conversion and clinical efficiency through research, prototyping, and validation.

Responsibilities:

• Hypothesis-Driven Design: Proactively identify gaps in the user journey. Create and test hypotheses to improve conversion rates (Intake) and operational speed (Admin Portal) rather than just executing feature requests
• Rapid Experimentation: Design and launch quick tests (A/B, prototypes) to validate ideas before full implementation. You focus on speed-to-learning
• Experience Research: Conduct usability testing, analyze funnel drop-offs (using tools like PostHog/Mixpanel), and interview internal users to uncover hidden pain points
• Patient Experience: Own the end-to-end patient journey from the first ad click to long-term retention, ensuring the experience is trustworthy and frictionless
• Admin Workflow Efficiency: Deep dive into internal operations to design EMR tools that reduce cognitive load and error rates for our clinical support teams
• Design Leadership: Act as the internal voice of the user. Challenge assumptions with data and ensure every interface decision serves a clear user or business goal

Requirements:

• 5+ years of experience in Product Design, with a portfolio demonstrating iterative design processes based on data and research (not just final UI)
• Strong Research Capabilities: Proven experience planning and running user research (usability testing, heuristic evaluations, customer interviews). You know how to validate a problem before designing the solution
• Analytical Mindset: You are comfortable looking at data (funnels, heatmaps) to find opportunities. You don't guess; you observe behavior
• Rapid Prototyping: Ability to build quick, testable prototypes in Figma to get feedback fast
• Complex System Design: Experience with logic-heavy flows (e.g., forms with conditional branching, admin dashboards)
• Communication: Ability to articulate the 'Why' behind your design decisions to stakeholders using evidence and logic
• Growth Design Experience: Specific background in Conversion Rate Optimization (CRO) or growth experiments
• HealthTech Context: Familiarity with patient intake flows or EMR workflows