Guidehouse is a consulting firm specializing in SaaS, PaaS, and Cloud Consulting. They are seeking a Microsoft Dynamics 365 Business Analyst to work closely with the Platform Architect to ensure that technical designs and development effectively meet requirements for the Dynamics CRM ecosystem.
Responsibilities:
- Designs and configures Dynamics 365/Power Apps applications and services to deliver new functionality and capabilities
- Perform requirements gathering, Business Process Analysis
- Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation
- Participate as the technical expert in proposal development and presentations to prospective clients
- Deliver presentations to all levels of management
Requirements:
- Minimum of FIVE (5) years of Microsoft Dynamics CRM experience
- US Citizenship is contractually required for this role
- Minimum Degree: US equivalent Bachelor's Degree
- Selected candidate must be able to work in a hybrid environment
- Excellent communication skills; ability to interact with all levels of employees including C-level
- Experience creating strong business cases supported by compelling value propositions
- Experience gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules including Sales and Call Center
- Experience assisting with definition and functional design of conversions and interfaces, and functional experience in leading technical team through Microsoft CRM API usage; integration development
- Experience in 'Big 4' or equivalent established consulting firm and/or Microsoft Gold partner highly desired
- BA/BS degree in Business, Computer Science or Engineering
- Experience with public sector clients preferred
- Experience with Agile or Hybrid-Agile methodology