Microsoft Dynamics 365 Business Analyst

Guidehouse is a consulting firm specializing in SaaS, PaaS, and Cloud Consulting. They are seeking a Microsoft Dynamics 365 Business Analyst to work closely with the Platform Architect to ensure that technical designs and development effectively meet requirements for the Dynamics CRM ecosystem.

Responsibilities:

• Designs and configures Dynamics 365/Power Apps applications and services to deliver new functionality and capabilities
• Perform requirements gathering, Business Process Analysis
• Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation
• Participate as the technical expert in proposal development and presentations to prospective clients
• Deliver presentations to all levels of management

Requirements:

• Minimum of FIVE (5) years of Microsoft Dynamics CRM experience
• US Citizenship is contractually required for this role
• Minimum Degree: US equivalent Bachelor's Degree
• Selected candidate must be able to work in a hybrid environment
• Excellent communication skills; ability to interact with all levels of employees including C-level
• Experience creating strong business cases supported by compelling value propositions
• Experience gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules including Sales and Call Center
• Experience assisting with definition and functional design of conversions and interfaces, and functional experience in leading technical team through Microsoft CRM API usage; integration development
• Experience in 'Big 4' or equivalent established consulting firm and/or Microsoft Gold partner highly desired
• BA/BS degree in Business, Computer Science or Engineering
• Experience with public sector clients preferred
• Experience with Agile or Hybrid-Agile methodology