Aegon is seeking a Senior Business Analytics Analyst specializing in Marketing. This role focuses on measuring, analyzing, and reporting productivity and sales metrics while providing insights and recommendations for optimizing business performance.
Responsibilities:
- Execute and analyze lead prioritization and automated engagement actions
- Develop insights and understanding of business performance based on data and statistical methods
- Communication and presentation of reports and in-depth analysis, including recommendations for optimizing campaigns, business processes and sales efficiencies
- Provide analytics and improvement recommendations related to rep/agent productivity, sales metrics, process efficiencies and strategy forecasts
- Maintain a thorough knowledge of the business and systems within the supported group; analyze systems and sales processes
- Resolve technical issues, such as report/query malfunction, lapse in visualization stability/functionality and lead distribution mechanics
- Assist team members as needed
Requirements:
- Bachelor's degree in a business-related field or equivalent experience
- Five years of experience in data analytics, process improvement or other relevant work
- Advanced understanding of data tools for visualization, extraction, modeling, CRM solutions and SQL
- Analytical and problem-solving skills to perform high-level analysis and resolve technical issues
- Communication and presentation skills for delivery of reports and analysis
- Ability to multi-task and work as part of a team in a dynamic and complex environment
- Proficiency using MS Office (Word, Excel, PowerPoint)
- Background in the insurance/financial services industry
- Experience using Hadoop/Hive, Tableau, SQL, Salesforce.com