Product Management Analyst I

AAA The Auto Club Group is seeking a Product Management Analyst I to provide product management support focusing on pricing, statistical, regulatory, and marketing aspects of insurance products. The role involves data analysis, implementation of new products, and maintaining industry knowledge to enhance product offerings.

Responsibilities:

• Under supervision and guidance provide product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state
• Responsible for gathering, monitoring, analyzing and interpreting data for assigned product, pricing and marketing areas/business units
• Perform a range of straightforward assignments while continuing to build knowledge of the organization and skills to improve job functions
• Identify issues and opportunities for enhancements
• Use prescribed guidelines or policies to analyze and resolve problems
• Participate in the implementation of new products, programs, standards and/or procedures, as well as the development and implementation of rate, rule and policy revisions
• Research industry legislation and maintain up-to-date knowledge of current on new trends and developments that affect property/casualty insurance products/programs
• May participate on projects and/or represent the company with vendors, insurance companies, insurance regulatory bodies/club
• Create mock-ups of policyholder documents using examples of current and “sister” documents, business direction, and ancillary information
• Track, manage and report status of all mock-ups being delivered
• Ensure updates are made based on feedback which may include facilitating decisions when feedback is not straightforward or conflicting
• Send back any necessary revisions and update commentary to reviewers
• Gather appropriate sign-off communication
• Research industry legislation and maintain up-to-date knowledge of current on new trends and developments that affect telematics products/programs
• Research other telematics provider solutions, OEM offerings and come up with analysis on their capabilities

Requirements:

• Bachelor's degree in Marketing, Finance, Mathematics, Statistics, Actuarial Science, Business Administration or a related field OR a combination of college coursework and equivalent work experience
• problem-solving using statistical/analytical skills or knowledge of product/contract language terminology
• using PC software applications: Word, Adobe Professional, Excel, Access, or SAS
• techniques, practices, and theories in product, pricing, statistics or marketing
• demonstrate analytical and problem solving skills
• plan, organize, gather, analyze and convert data from numerous sources to satisfy reporting requirements and deadlines
• conduct and coordinate quantitative and qualitative market research
• assist in developing strategies for market penetration
• communicate effectively with others in a work environment
• develop and deliver oral and written presentations to other departments
• represent the department on inter-departmental teams
• serve as a liaison with operations, information systems, claims, corporate functions, underwriting and product managers regarding product, pricing, or marketing responsibilities
• participate in or lead initiatives within projects that have multi-functional, multi-divisional, or company-wide impact
• Take initiative to seek answers if not readily available
• Collaborate with other areas on policy forms review, modification and approval
• participate in rate making or policy language analysis and decision-making discussions with product manager
• assist Product Manager in gathering customer feedback and data gathering to make recommendations
• complete data driven analysis based on Web analytics, CRM, A/B testing and CI tools
• Knowledge of SQL
• CPCU, CRM, CIC, IIA, LOMA, CAS or other insurance-related coursework
• analyzing/developing/enhancing personal and/or commercial-farm lines property/casualty/club products, including policy contract
• working as an analyst in a product management or product development environment