Sr. Security Engineer (Customer Identity) (Remote)

Inspira Financial is a company focused on helping businesses and individuals thrive through health and wealth solutions. They are seeking a Senior Security Engineer to build and maintain their customer identity platform, ensuring secure and reliable authentication across multiple products.

Responsibilities:

• Implement, configure, and maintain enterprise customer identity and access management (CIAM) services
• Support onboarding of new applications, APIs, and services into the customer identity ecosystem
• Manage platform lifecycle activities including patching, maintenance, and capacity planning
• Develop and maintain operational runbooks, standards, and procedures for identity services
• Build and maintain automation for customer account lifecycle and access provisioning workflows
• Partner with product and development teams to establish secure integration patterns using OAuth2, OIDC, and SAML
• Monitor and optimize authentication performance and error handling through data-driven insights
• Serve as the escalation point for complex authentication and customer access issues
• Lead incident, problem, and change management activities related to CIAM systems
• Devise and propose CIAM strategy through stakeholder information gathering, monitoring of metrics, analysis of emerging threats, and understanding of best practice trends

Requirements:

• 5+ years of experience in Identity and Access Management, with at least 2 years focused on customer identity (CIAM) or authentication systems
• Bachelor's degree in computer science, Software/Computing Engineering, Applied Mathematics or related field
• Strong understanding of modern identity protocols: OIDC, OAuth2, SAML, SCIM
• Hands-on experience with PingOne identity platforms
• Proven scripting and automation skills (PowerShell, Python, or comparable)
• Demonstrated troubleshooting ability across complex cloud and hybrid authentication environments
• Excellent communication, documentation, and cross-functional collaboration skills
• Experience with adaptive MFA, risk-based access, or passkey authentication
• Familiarity with CI/CD pipelines, version control, and infrastructure-as-code (e.g., GitHub, Terraform)
• Exposure to service management frameworks (ITIL) and compliance-driven operations (SOC 2, HIPAA, PCI DSS)
• Understanding of cloud security and API integration principles
• Experience with compliance frameworks (SOC 2, HIPAA, PCI) and audit support
• Experience with version control systems (Git) and CI/CD pipelines for automation code
• Proven troubleshooting and analytical skills, with a methodical approach to problem solving
• Familiarity with APIs, REST/JSON, and automation frameworks
• Ability to communicate complex technical issues clearly to both technical and non-technical audiences
• Technical Certifications a plus