Cloud Operations Engineer

BigBear.ai is the leading Generative AI platform that augments the velocity of government and commercial teams. They are seeking a highly skilled and experienced Cloud Operations Engineer responsible for ensuring the reliability, security, and performance of their cloud infrastructure, particularly focusing on Azure technologies.

Responsibilities:

• Manage and monitor all installed systems and infrastructure for the organization, including Azure Government enclaves and Kubernetes clusters
• Deploy, configure, test, secure, and maintain operating systems, application software, and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise with vendors and other IT personnel for problem resolution
• Maintain our environment to comply with FedRAMP high requirements and provide monthly reporting
• Secure and maintain the stack to fix any cybersecurity vulnerability, CVE, etc
• Ensure our SLAs are met, and the platform is up and stable
• Build all automation to achieve these tasks with ease and visibility, automated alerting, etc
• Uphold and enforce Ask Sage's compliance, privacy and security policies, ensuring compliance with all relevant regulations and standards
• Regularly review system security measures and recommend enhancements
• Conduct regular audits to ensure security practices are compliant with internal and external standards
• Collaborate with the team to communicate privacy concerns and data protection strategies

Requirements:

• Minimum of 3 years of experience as a Cloud Infrastructure and Security Engineer, specifically with Azure
• Clearance: TS/SCI required
• Deep understanding of Kubernetes and Azure Kubernetes Service (AKS)
• Possession of relevant certifications such as Certified Information Systems Security Professional (CISSP) or Security+
• Additional experience with GCP and AWS is preferred