Sr. Product Manager - Bend Platform

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. They are seeking a Sr. Product Manager to define and lead the execution of the roadmap for their Bend Health platform, focusing on enhancing member access to mental health care for various populations.

Responsibilities:

• Craft a thoughtful product strategy and roadmap that helps drive member engagement with Bend services, while balancing cross functional dependencies
• Support integration with the Lyra ecosystem
• Be the voice of your users. Thoroughly understand their needs, including conducting user research and usability testing in conjunction with designers
• Define and analyze product metrics to inform decision-making and measurement of success in driving engagement and conversion
• Leverage quantitative and qualitative data to define and validate both a roadmap and detailed product plans for your area of responsibility
• Prioritize features and functionality in line with company goals and user needs
• Engage with customers and key internal stakeholders to validate and ensure that product plans will achieve their desired business objectives
• Drive alignment and effective problem resolution across the organization, including the Lyra leadership team
• Develop and communicate detailed product requirements as well as a coherent backlog
• Work with designers and engineers to ensure successful envisioning and delivery of new features and functionality. Drive test case development and product testing
• Write release notes and train internal stakeholders on new features
• Keep stakeholders informed by sharing progress on existing product initiatives as well as future roadmap plans
• Help identify and drive process improvements for the Product team

Requirements:

• BA/BS, or equivalent experience required
• 5+ years of demonstrated experience in product management within successful SaaS, enterprise software, or health tech organizations
• Experience with all phases of the product lifecycle as well as prior experience managing successful product launches
• Ability to work well on a highly collaborative and cross-functional team, with senior leadership, and with external customers and partners
• Listens well, with a curiosity and passion to learn more about your users, our market, our product, the competitive landscape, and much more
• Demonstrated leadership and strong, proactive ownership over one's area of responsibility; has an innate sense of accountability, attention to detail, and an execution-oriented mindset
• Ability to think strategically and analytically while operating in a fast-paced, dynamic startup environment
• Excellent verbal and written communication skills, and solid presentation skills
• user growth/conversion experience
• technical and design skills
• experience in healthcare technology