Sales Engineer

ALTOUR is a globally recognized leader in corporate travel management, seeking a talented and customer-focused Sales Engineer to drive the adoption of their innovative B2B travel technology solutions. In this role, you will act as the technical expert during the sales process, working closely with Account Executives to demonstrate how the platform addresses complex challenges for various travel industry clients.

Responsibilities:

• Partner with sales reps to qualify opportunities, conduct technical discovery calls, and uncover customer pain points in corporate travel, hospitality operations, booking management, expense reconciliation, or tourism distribution
• Lead product demonstrations, proof-of-concepts (POCs), and technical workshops—showcasing features like API integrations, real-time availability, mobile traveler apps, compliance tools, reporting/analytics, and AI-driven recommendations
• Customize solution architectures to fit prospect environments, including integrations with third-party systems (e.g., Amadeus, Sabre, Concur, Navan, hotel PMS systems, or payment processors)
• Respond to RFPs/RFIs, create technical proposals, scope implementation requirements, and model ROI/business cases for travel cost savings, efficiency gains, or revenue uplift
• Collaborate with product, engineering, and customer success teams to relay feedback from prospects and ensure solutions evolve with industry needs (e.g., post-pandemic recovery, sustainable travel, contactless experiences)
• Support post-sale handoff to implementation teams and occasionally assist with onboarding or upsell technical discussions
• Travel as required (20-40%) for in-person meetings, trade shows (e.g., GBTA, ITB, HITEC), client workshops, or industry events
• Manage vendor relationships related to BI and event technology platforms (e.g., Cvent, Smartsheet)

Requirements:

• 3–7+ years of experience in a pre-sales, sales engineering, or solutions engineering role, ideally in B2B SaaS or technology sales
• Proven background in travel, tourism, hospitality, or related industries (corporate travel management, TMC, hotel tech, airline systems, booking/reservation platforms, or expense/travel tech a strong plus)
• Strong technical aptitude with experience explaining APIs, integrations, cloud architecture (AWS/Azure), data flows, security/compliance (GDPR, PCI), and travel-specific protocols
• Excellent presentation and communication skills—able to engage both technical stakeholders (IT/engineering teams) and business leaders (CFOs, travel managers, operations directors)
• Demonstrated success supporting complex B2B sales cycles with enterprise or mid-market clients
• Bachelor's degree in Computer Science, Business, Hospitality/Tourism Management, or equivalent practical experience
• Willingness and ability to travel domestically/internationally as needed
• Proficiency in tools like Salesforce, Gong/Chorus, Zoom/Teams, demo environments
• Familiarity with travel industry standards and technologies (GDS, NDC, XML APIs, OTA integrations, loyalty programs, duty of care tools)
• Experience with AI/ML applications in travel (personalization, predictive analytics, chatbots)
• Track record of closing or supporting six- and seven-figure deals in SaaS or tech-enabled services
• Fluency in additional languages (e.g., Spanish, French, German) is a plus for global clients