The Dispatch is a membership-driven media company focused on thoughtful reporting and building a loyal audience. They are seeking a Head of Growth Marketing to develop and execute a unified growth strategy that integrates paid acquisition, lifecycle marketing, and product experimentation to increase subscription revenue and enhance customer loyalty.
Responsibilities:
- Build the Unified Growth System. Integrate paid, lifecycle, CRO, and product experimentation into one accountable operating model. Ensure attribution, segmentation, and cohort modeling are robust and decision-ready
- Operate at High Velocity. Continuously test creative, offers and pricing, landing pages, paywalls, onboarding sequences, lifecycle triggers, and retargeting programs. Act quickly during editorial surges and real-time traffic moments. Convert peak attention into durable membership value
- Be AI-Native. You do not “use AI for ideas.” You use AI to build systems, automate workflows, accelerate creative iteration, write and analyze SQL, generate testing frameworks, and compress insight-to-execution timelines. If you are not tinkering daily with AI tools and code-based workflows, this role is not for you
- Think Like an Owner. Model growth decisions at the contribution margin level. Make capital allocation decisions based on payback dynamics. Own the growth P&L in partnership with leadership
- Paid acquisition strategy and budget allocation
- Offer architecture and pricing tests
- Paywall logic
- Onboarding flows
- Lifecycle marketing / CRM
- Retention and churn reduction
- LTV expansion
- CAC
- LTV
- Churn
- CAC payback period
- Contribution margin
- Net subscription revenue growth
- Increase net subscription revenue at improved contribution margin
- Improve LTV:CAC ratio
- Shorten payback period
- Improve trial-to-paid conversion
- Reduce early-life churn
- Increase premium mix where economically rational
- Establish a weekly experimentation cadence with measurable learning velocity
- Build a unified growth operating system (paid + lifecycle + CRO) with clean dashboards and ownership
Requirements:
- 8+ years in subscription growth
- Demonstrated ownership of revenue targets
- Direct accountability for CAC, LTV, churn, and revenue
- Deep experience across paid acquisition, lifecycle, CRO, onboarding, and retention
- Financial fluency (contribution margin, payback, cohort modeling)
- Have built growth infrastructure, not just optimized campaigns
- Can move from idea to execution without waiting on engineering
- Are comfortable in the command line, not just dashboards
- Have strong taste and narrative instincts
- Think in systems, not channels
- Digital media
- Consumer subscription apps
- DTC subscription commerce
- Membership-driven businesses