Wave Mobile Money is on a mission to make Africa the first cashless continent. As a Product Manager, you will lead cross-functional teams to define product goals and drive user research, ensuring the development of financial services that meet user needs across various markets.
Responsibilities:
- Lead cross-functional teams with full ownership of their product domain
- Define product goals, metrics, and roadmaps based on user needs and mission impact
- Drive user research, especially in-market across Africa user understanding with both in-person research and data-driven perspectives
- Write clear, compelling design docs and facilitate async, fast-moving decision-making
- Over-communicate context, priorities, and decisions to ensure team alignment
- Adjust priorities quickly based on feedback, experiments, or new learnings
- Solve problems holistically, whether through product features, ops tooling or process changes
- Champion our users and hold us accountable to meeting them where they are
- Own a product or feature holistically, including any internal tooling needed to support it
- Relentlessly gather feedback (by talking to users and looking at data) to deeply understand the problem space and our users' needs
- Work from first principles to understand the user's biggest problems and then figure out how the product should work to solve those problems
- Prioritize the biggest problems blocking the product's growth and impact
- Directly manage a small product team to get the improvements into users' hands in rapid iteration cycles, gather more feedback and reach more people
Requirements:
- 5+ years of experience in product management, ideally in high-ownership fast-paced environments like scale-ups or startups
- Proven success in overseeing all elements of the product development lifecycle, such as user research, design, implementation and evaluation
- Speak fluent English
- Speak at least conversational French
- Have professional experience in a consumer fintech company
- Are a mobile money user in Sub-Saharan Africa