Epic Implementation Change Management Project Manager

Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. They are seeking a motivated and experienced Epic Implementation Change Management Project Manager to lead organizational change management activities in support of Epic implementations and optimization initiatives across healthcare organizations.

Responsibilities:

• Leading change management efforts for Epic implementations from planning through go-live and stabilization
• Developing and executing comprehensive change management strategies, including stakeholder engagement, communication plans, and readiness assessments
• Managing small to medium-scale projects with moderate complexity, including timelines, deliverables, risks, and dependencies related to change management workstreams
• Partnering with clinical, operational, and IT leaders to support adoption and alignment across impacted groups
• Facilitating workshops, stakeholder meetings, and leadership sessions to drive awareness, alignment, and engagement
• Creating and maintaining communication materials, training readiness plans, and adoption metrics
• Identifying resistance risks and developing mitigation strategies to support successful transformation
• Supporting end-user readiness activities, including training coordination, workflow validation, and go-live preparedness
• Tracking change-related KPIs and providing regular status updates to project leadership
• Contributing best practices and lessons learned to continuously improve change management methodologies
• Traveling, as necessary, to client sites to perform required tasks
• Interacting with all levels of healthcare professionals and staff in one-on-one and group settings

Requirements:

• 3+ years of experience supporting organizational change management within healthcare IT or Epic implementations
• 3+ years of experience managing projects involving communications, training readiness, stakeholder engagement, or adoption initiatives
• Experience participating in at least one full-cycle Epic implementation or major optimization effort
• Bachelor's degree required
• Minimum 3+ years of professional experience supporting Epic implementations, healthcare IT projects, or organizational change initiatives
• Proven ability to lead change management efforts within complex healthcare environments
• Strong communication and facilitation skills with diverse stakeholder groups
• Ability to translate technical change into clear, user-friendly messaging
• Excellent organizational and project management skills
• Strong problem-solving abilities and proactive risk identification
• Experience developing communication plans, readiness assessments, and adoption metrics
• Ability to travel up to 50–75%, as needed
• Familiarity with formal change management methodologies (Prosci, ADKAR, or similar preferred)
• Epic certification or change management certification preferred
• Current or prior Epic certification or Change Management certification preferred