Technical Project Manager

Moore is a data-driven constituent experience management company focused on achieving accelerated growth for clients in the non-profit sector. The Technical Project Manager will be responsible for planning, executing, and delivering technical projects, ensuring a smooth onboarding process for new clients while collaborating with various teams to meet business goals.

Responsibilities:

• Assist with the end-to-end onboarding process for new CRM, Data Warehouse, and Email Acquisition clients, ensuring a smooth and timely transition into our data platforms, tailored to the unique needs of the non-profit sector
• Define project scope, timelines, milestones, dependencies, and success metrics
• Manage project plans, risks, issues, and change requests
• Ensure projects are delivered on time, within scope, and within budget
• Partner closely with engineers, data teams, product and account managers
• Align cross-functional teams around priorities and implementation expectations
• Translate business requirements into clear technical requirements and user stories during client onboarding process
• Understand technical constraints, dependencies, and architecture well enough to drive informed decisions
• Facilitate technical discussions and unblock teams as needed
• Provide consistent and transparent status updates to external and internal stakeholders on project progress, risks, and resolution
• Ensure client expectations are managed throughout the onboarding process
• Align cross-functional teams around priorities and implementation expectations
• Run technical standups and client status calls
• Ensure proper documentation, testing, and handoff to support / account management teams
• Track progress using tools such as Jira, Confluence, Smartsheet, or similar
• Drive accountability and follow-through across teams
• Continuously assess and improve internal processes for onboarding, ensuring scalability and efficiency in managing multiple projects

Requirements:

• Bachelor's degree in business, computer science, information technology, or related field
• Minimum of 3 -5 years' experience in project management and implementation roles
• Strong project management skills
• Experience with waterfall and agile scrum processes
• In-depth knowledge of data ingestion
• Hands-on experience with data integration practices such as data mapping, schema alignment, transformations, and data quality checks
• Strong experience working with cross-functional teams, including engineers, developers and data integration specialists
• Demonstrated success in driving complex, high-impact projects from inception to completion, with a focus on client satisfaction
• Expertise in project management tools and methodologies, with strong organizational and time management skills
• Excellent communication, presentation, and status reporting skills
• Experience with project management and collaboration tools
• Strong problem-solving abilities with a solutions-oriented mindset
• Ability to foster positive client relationships, ensuring trust and collaboration
• Ability to influence and manage internal stakeholders across various solution teams
• Familiarity with database technologies, ETL processes, and data ingestion techniques
• Comfort working in a fast-paced, dynamic environment with competing priorities
• Scrum Master and/or PMP Certification preferred
• Experience in project managing CRM and Data Warehouse onboarding for clients, ideally in the non-profit sector a plus